In the Control Hub devices view, you can get a list of all the Cisco headsets that are registered in your organization for tracking purposes. You can find further details and management options for each headset entry. This information can help you make decisions on whether headsets need to be replaced or troubleshooted.
1 | From the customer view in https://admin.webex.com, go to and click the search drop-down to choose a device type. After you choose Type, the results appear with all the devices in your organization, including headsets.
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2 | (Optional) Check the check box next to any headset entries that you want to export a local record of, click Export as CSV, check attributes that you want to include, and then click Export. | ||
3 | Click a headset entry to open an overview pane that shows the device status, who it last was connected to, search tags, actions you can take on the device (delete) and further details (connection type, serial number, and software channel). |