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Solution:

Follow the steps below to generate a log for Webex Desktop App for Mac:

1. Launch the Cisco Webex Meetings Desktop App, then duplicate the issue you are experiencing.
2. Click on  the Help menu, then select Send Problem Report:

A Cisco Webex Meetings Problem Report window appears.

3. In What kind of problem did you have? drop-down menu, select a problem:

• Note: If you select Joining, Audio, Video, Content Sharing, Recording, or Other as the problem type, select the affected meeting from the Which meeting had the problems? drop-down menu.

4. Briefly describe the issue in the Enter problem description box., then click Send Report.