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How Do I Generate a Mac Webex Desktop App Log?

How do I generate a Mac Webex Desktop App log?

How do I send a problem report for Webex Desktop App for Mac?

How do I generate a log for Mac Webex Desktop App?



Solution:

Follow the steps below to generate a log for Webex Desktop App for Mac:

  1. Launch the Cisco Webex Meetings Desktop App, then duplicate the issue you are experiencing.
  2. Click on  the Help menu, then select Send Problem Report:
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A Cisco Webex Meetings Problem Report window appears.
  1. In What kind of problem did you have? drop-down menu, select a problem:
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  • Note: If you select Joining, Audio, Video, Content Sharing, Recording, or Other as the problem type, select the affected meeting from the Which meeting had the problems? drop-down menu.
  1. Briefly describe the issue in the Enter problem description box., then click Send Report.

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