Jak vám můžeme pomoct?
Zkoušíte se připojit ke schůzce?
Oct 5-8, 2026, Austin, TX & Virtual | Save the date and get 75% off your tickets when registration opens.
Oct 5-8, 2026, Austin, TX & Virtual | Save the date and get 75% off your tickets when registration opens.
Začínáme
Vše co potřebujete vědět, abyste mohli začít používat aplikaci Webex.
Nápověda podle produktu
Získejte pomoc určenou pro každý náš produkt.
Správa
Správa služby Webex v centru Control Hub a partnerském centru.
Webex AI
Nejpokročilejší platforma s generativní umělou inteligencí pro hybridní práci a pohodlí klientů.
Co je nového
Zjistěte, co je ve službě Webex nového. Nabízíme informace o nových funkcích, potížích, opravách a dalších novinkách.
Oblíbené články
Sign-in issues with Webex
Webex Suite
Configure Local Gateway on Cisco IOS XE for Webex Calling
Calling
Port Reference Information for Webex Calling
Calling
Use virtual backgrounds in Webex Meetings and Webex Webinars
Webex Suite
Build and manage flows with Flow Designer
Zkušenosti zákazníků
Webex AI Agent Studio Administration guide
Zkušenosti zákazníků
Connect to a Webex App device
Zařízení
Zdroje videa
Cisco AI Assistant in meetings
Webex Suite
Sometimes you may join a meeting late, need to step away for a moment, or you're multitasking and get distracted. With AI Assistant meeting summaries, you can quickly catch up on what you’ve missed, understand the discussion, ask questions without disturbing the meeting, and stay on top of the conversation. You also receive a summary and transcript after the meeting, without having to record.
Create an autonomous AI agent
Zkušenosti zákazníků
Autonomous AI agents operate independently without direct human intervention. Autonomous agents can access and use a knowledge repository to provide informative and accurate answers to user queries. These agents use advanced algorithms and machine learning techniques to analyze data, learn from their environment, and adapt their actions to achieve specific goals.
Share content in a meeting
Webex Suite
When you share content in Webex App, everyone in the meeting can easily see what's being discussed. Anyone can share content, but only one person can share at a time.
Enhance efficiency using AI-generated summaries
Zkušenosti zákazníků
The Cisco AI Assistant offers concise summaries of prior interactions, allowing agents to continue conversations seamlessly without needing to re-collect information. This immediate access enables agents to focus on delivering effective solutions, leading to faster resolutions and a more cohesive customer experience.
Webex App | Add your profile picture
Webex Suite
Make it easier for people to recognize you in Webex App by adding a picture to your profile. Until you upload one, your profile only shows your initials inside a circle.
AI Assistant wellness break notifications
Zkušenosti zákazníků
When the AI Assistant recommends a wellbeing break, a toaster notification will appear: Accepting a break: Click Take a break to accept the break. The Cisco AI Assistant widget opens automatically to confirm your choice. After you wrap up the current interaction, your 1-minute wellbeing break begins automatically. Your status changes to Wellbeing Break to prevent the next interaction from being queued to you. A 5-second countdown appears on the screen as your 1-minute break concludes. Once complete, the break window closes automatically, and your status changes to Available, readying you for the next interaction.
Generate space summaries
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Enhance efficiency with real-time transcripts
Zkušenosti zákazníků
Real-time transcripts is designed to help you optimize communication efficiency during customer interactions. By providing live transcriptions directly on your Agent Desktop, it can help enhance your focus, clarity, and response accuracy. It is aimed at enhancing your understanding and efficiency during calls, reducing misunderstandings, and supporting you in delivering high-quality interactions that improve performance and customer satisfaction.
Use the whiteboard in meetings
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Respond with confidence using Real-time assist
Zkušenosti zákazníků
Real-time assist is a Cisco AI Assistant feature designed to support you during live customer interactions by continuously understanding the conversation context, identifying customer intent, and instantly providing relevant recommendations. It guides you in real time by suggesting what to say or do, helping you navigate complex procedures, and even initiating workflows automatically.
Cisco AI Assistant in meetings
Webex Suite
Sometimes you may join a meeting late, need to step away for a moment, or you're multitasking and get distracted. With AI Assistant meeting summaries, you can quickly catch up on what you’ve missed, understand the discussion, ask questions without disturbing the meeting, and stay on top of the conversation. You also receive a summary and transcript after the meeting, without having to record.
Create an autonomous AI agent
Zkušenosti zákazníků
Autonomous AI agents operate independently without direct human intervention. Autonomous agents can access and use a knowledge repository to provide informative and accurate answers to user queries. These agents use advanced algorithms and machine learning techniques to analyze data, learn from their environment, and adapt their actions to achieve specific goals.
Share content in a meeting
Webex Suite
When you share content in Webex App, everyone in the meeting can easily see what's being discussed. Anyone can share content, but only one person can share at a time.
Enhance efficiency using AI-generated summaries
Zkušenosti zákazníků
The Cisco AI Assistant offers concise summaries of prior interactions, allowing agents to continue conversations seamlessly without needing to re-collect information. This immediate access enables agents to focus on delivering effective solutions, leading to faster resolutions and a more cohesive customer experience.
Webex App | Add your profile picture
Webex Suite
Make it easier for people to recognize you in Webex App by adding a picture to your profile. Until you upload one, your profile only shows your initials inside a circle.
AI Assistant wellness break notifications
Zkušenosti zákazníků
When the AI Assistant recommends a wellbeing break, a toaster notification will appear: Accepting a break: Click Take a break to accept the break. The Cisco AI Assistant widget opens automatically to confirm your choice. After you wrap up the current interaction, your 1-minute wellbeing break begins automatically. Your status changes to Wellbeing Break to prevent the next interaction from being queued to you. A 5-second countdown appears on the screen as your 1-minute break concludes. Once complete, the break window closes automatically, and your status changes to Available, readying you for the next interaction.
Generate space summaries
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Enhance efficiency with real-time transcripts
Zkušenosti zákazníků
Real-time transcripts is designed to help you optimize communication efficiency during customer interactions. By providing live transcriptions directly on your Agent Desktop, it can help enhance your focus, clarity, and response accuracy. It is aimed at enhancing your understanding and efficiency during calls, reducing misunderstandings, and supporting you in delivering high-quality interactions that improve performance and customer satisfaction.
Use the whiteboard in meetings
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Respond with confidence using Real-time assist
Zkušenosti zákazníků
Real-time assist is a Cisco AI Assistant feature designed to support you during live customer interactions by continuously understanding the conversation context, identifying customer intent, and instantly providing relevant recommendations. It guides you in real time by suggesting what to say or do, helping you navigate complex procedures, and even initiating workflows automatically.
Vyzkoušejte naše učební nástroje
Zdroje k zavádění
Vše, co vy a váš tým, potřebujete pro zahájení práce.
Akademie Webex
Učte se kdykoli pomocí kurzů pro samostudium a základních výukových videí.
Admin launch kits
Launch kits to help make your Webex rollout a success.
Živé události
Učte se se službou Webex: Události, webináře a každodenní ukázky.
Jiné zdroje
Stáhnout aplikaci Webex
Jedna platforma nabízející různé způsoby komunikace.
Komunita Webex
Komunita je centrum pro komunikaci s kolegy a odborníky na produkty Cisco, které můžete kdykoli požádat o pomoc. Můžete v ní také předávat své znalosti, budovat síť a zajistit si profesní růst.
Webex Insider
Spojte se s lidmi, kteří sdílí vaše nadšení ze služby Webex, a získejte cenný přístup k novým konceptům od týmů zaměřených na produkty a prostředí portfolia Webex.
Webex pro vývojáře
Vybudujte si se službou Webex budoucnost firemní spolupráce. Najdete zde informace o rozhraní API a sadách SDK Webex pro vytvoření příští špičkové aplikace pro spolupráci na platformě Webex.
Stále potřebujete pomoc?
Vyberte si z řady podpůrných zdrojů, které vám pomohou.
Jak byste ohodnotili své zkušenosti s touto stránkou?
Nebylo užitečné
Užitečné
Co bychom měli udělat, aby pro vás byla tato stránka užitečnější?
Děkujeme za vaši zpětnou vazbu.
