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Başlama
Webex'i kullanmaya başlamak için bilmeniz gereken her şey.
Ürüne göre yardım
Her bir ayrı ürünümüz için özel yardım alın.
Yönetim
Control Hub ve Partner Hub'da Webex yönetimi.
Webex Yapay Zeka
Hibrit çalışma ve müşteri deneyimi için en gelişmiş üretken yapay zeka destekli platform.
Neler yeni
Webex'teki yenilikleri keşfedin. Yeni özellikler, sorunlar, düzeltmeler ve diğer güncellemeler hakkında bilgi edinin.
Popüler makaleler
Sign-in issues with Webex
Webex Suite
Configure Local Gateway on Cisco IOS XE for Webex Calling
Calling
Port Reference Information for Webex Calling
Calling
Use virtual backgrounds in Webex Meetings and Webex Webinars
Webex Suite
Build and manage flows with Flow Designer
Müşteri Deneyimi
Webex AI Agent Studio Administration guide
Müşteri Deneyimi
Connect to a Webex App device
Cihazlar
Video kaynakları
Cisco AI Assistant in meetings
Webex Suite
Sometimes you may join a meeting late, need to step away for a moment, or you're multitasking and get distracted. With AI Assistant meeting summaries, you can quickly catch up on what you’ve missed, understand the discussion, ask questions without disturbing the meeting, and stay on top of the conversation. You also receive a summary and transcript after the meeting, without having to record.
Create an autonomous AI agent
Müşteri Deneyimi
Autonomous AI agents operate independently without direct human intervention. Autonomous agents can access and use a knowledge repository to provide informative and accurate answers to user queries. These agents use advanced algorithms and machine learning techniques to analyze data, learn from their environment, and adapt their actions to achieve specific goals.
Share content in a meeting
Webex Suite
When you share content in Webex App, everyone in the meeting can easily see what's being discussed. Anyone can share content, but only one person can share at a time.
Enhance efficiency using AI-generated summaries
Müşteri Deneyimi
The Cisco AI Assistant offers concise summaries of prior interactions, allowing agents to continue conversations seamlessly without needing to re-collect information. This immediate access enables agents to focus on delivering effective solutions, leading to faster resolutions and a more cohesive customer experience.
Webex App | Add your profile picture
Webex Suite
Make it easier for people to recognize you in Webex App by adding a picture to your profile. Until you upload one, your profile only shows your initials inside a circle.
AI Assistant wellness break notifications
Müşteri Deneyimi
When the AI Assistant recommends a wellbeing break, a toaster notification will appear: Accepting a break: Click Take a break to accept the break. The Cisco AI Assistant widget opens automatically to confirm your choice. After you wrap up the current interaction, your 1-minute wellbeing break begins automatically. Your status changes to Wellbeing Break to prevent the next interaction from being queued to you. A 5-second countdown appears on the screen as your 1-minute break concludes. Once complete, the break window closes automatically, and your status changes to Available, readying you for the next interaction.
Generate space summaries
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Enhance efficiency with real-time transcripts
Müşteri Deneyimi
Real-time transcripts is designed to help you optimize communication efficiency during customer interactions. By providing live transcriptions directly on your Agent Desktop, it can help enhance your focus, clarity, and response accuracy. It is aimed at enhancing your understanding and efficiency during calls, reducing misunderstandings, and supporting you in delivering high-quality interactions that improve performance and customer satisfaction.
Use the whiteboard in meetings
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Respond with confidence using Real-time assist
Müşteri Deneyimi
Real-time assist is a Cisco AI Assistant feature designed to support you during live customer interactions by continuously understanding the conversation context, identifying customer intent, and instantly providing relevant recommendations. It guides you in real time by suggesting what to say or do, helping you navigate complex procedures, and even initiating workflows automatically.
Cisco AI Assistant in meetings
Webex Suite
Sometimes you may join a meeting late, need to step away for a moment, or you're multitasking and get distracted. With AI Assistant meeting summaries, you can quickly catch up on what you’ve missed, understand the discussion, ask questions without disturbing the meeting, and stay on top of the conversation. You also receive a summary and transcript after the meeting, without having to record.
Create an autonomous AI agent
Müşteri Deneyimi
Autonomous AI agents operate independently without direct human intervention. Autonomous agents can access and use a knowledge repository to provide informative and accurate answers to user queries. These agents use advanced algorithms and machine learning techniques to analyze data, learn from their environment, and adapt their actions to achieve specific goals.
Share content in a meeting
Webex Suite
When you share content in Webex App, everyone in the meeting can easily see what's being discussed. Anyone can share content, but only one person can share at a time.
Enhance efficiency using AI-generated summaries
Müşteri Deneyimi
The Cisco AI Assistant offers concise summaries of prior interactions, allowing agents to continue conversations seamlessly without needing to re-collect information. This immediate access enables agents to focus on delivering effective solutions, leading to faster resolutions and a more cohesive customer experience.
Webex App | Add your profile picture
Webex Suite
Make it easier for people to recognize you in Webex App by adding a picture to your profile. Until you upload one, your profile only shows your initials inside a circle.
AI Assistant wellness break notifications
Müşteri Deneyimi
When the AI Assistant recommends a wellbeing break, a toaster notification will appear: Accepting a break: Click Take a break to accept the break. The Cisco AI Assistant widget opens automatically to confirm your choice. After you wrap up the current interaction, your 1-minute wellbeing break begins automatically. Your status changes to Wellbeing Break to prevent the next interaction from being queued to you. A 5-second countdown appears on the screen as your 1-minute break concludes. Once complete, the break window closes automatically, and your status changes to Available, readying you for the next interaction.
Generate space summaries
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Enhance efficiency with real-time transcripts
Müşteri Deneyimi
Real-time transcripts is designed to help you optimize communication efficiency during customer interactions. By providing live transcriptions directly on your Agent Desktop, it can help enhance your focus, clarity, and response accuracy. It is aimed at enhancing your understanding and efficiency during calls, reducing misunderstandings, and supporting you in delivering high-quality interactions that improve performance and customer satisfaction.
Use the whiteboard in meetings
Webex Suite
When you're busy, or you've been away from the office, catching up with all your spaces can be challenging. AI Assistant can generate space summaries to help you quickly catch up on missed messages and conversations in the space. Stay informed on decisions, key points, and get up to date with the discussion at a glance.
Respond with confidence using Real-time assist
Müşteri Deneyimi
Real-time assist is a Cisco AI Assistant feature designed to support you during live customer interactions by continuously understanding the conversation context, identifying customer intent, and instantly providing relevant recommendations. It guides you in real time by suggesting what to say or do, helping you navigate complex procedures, and even initiating workflows automatically.
Öğrenme araçlarımızı keşfedin
Benimseme kaynakları
Hem sizin hem de ekibinizin çalışmaya başlamak için ihtiyaç duyduğu her şey.
Webex Akademi
Kendi hızınızda ilerlediğiniz kurslar ve hızlı video eğitimleri ile istediğiniz zaman öğrenin.
Admin launch kits
Launch kits to help make your Webex rollout a success.
Canlı etkinlikler
Webex ile öğrenin: Etkinlikler, web seminerleri ve günlük demolar.
Diğer kaynaklar
Webex’i İndirin
Bağlantı kurmanın tüm yollarını sunan tek bir platform.
Webex Topluluğu
Topluluk; yardım istemek, uzmanlığınızı paylaşmak, ağ oluşturmak ve profesyonel olarak büyümek için meslektaşlarınızla ve Cisco uzmanlarıyla bağlantı kurabileceğiniz bir merkezdir.
Webex Insider
Webex ile aynı tutkuyu paylaşan kişilerle bağlantı kurun, Webex portföyü ürün ve deneyim ekiplerinin yeni konseptlerine içeriden erişim sağlayın.
Geliştiriciler için Webex
Webex ile iş birliğinin geleceğini inşa edin. Webex Platformunda bir sonraki harika iş birliği uygulamasını oluşturmak için Webex API ve SDK'ları hakkında daha fazla bilgi edinin.
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