You can use lots of common graphic formats for your picture: .jpg, .png, .gif, or .bmp. Or use the camera on your phone to take a quick selfie.

The file has to be under 10 MB for desktop and 1 MB for mobile, and should ideally be a square image. Webex App resizes your file to use in Webex App.

If your picture doesn't change for you, it could be the file size. Or, your picture may be set through your organizations directory and you'll need to contact your administrator to change it.

If other people don't see your changed picture, it's probably down to the local caching on their apps, the change can take up to four hours to show for other users.

Depending on your administrator settings, after you add a profile picture you can remove it. If not, you can only replace your profile picture. For more information, see Webex App | Remove your profile picture.

1

In the app header, click your profile.

If you haven't already added a picture, you'll see your initials in a circle.

2

Click Edit profile, then go to the Profile picture section.

3

Click Upload picture to browse for a picture to upload.

If you already have a profile picture, click Change picture to change your current picture.

4

When you've made your changes, click Save.

1

In the app header, tap your profile.

If you haven't already added a picture, you'll see your initials in a circle.

2

Tap Profile and then tap .

3

Tap Change picture, and then choose from the following:

  • Take Photo to take a picture
  • Choose Existing Photo to select an existing picture

You might have to give Webex App access to your pictures first.

4

Tap Save.

After you upload a profile picture, it can only be replaced by another picture.

1

In the app header, tap your profile.

If you haven't already added a picture, you'll see your initials in a circle.

2

Tap Profile and then tap .

3

Tap Change Picture, then take a photo or choose a picture to use. You might have to give the Webex App access to your pictures first.

4

When you've made your selection, tap , adjust the crop for your picture, then tap Set Avatar.

After you upload a profile picture, it can only be replaced by another picture.

1

In the app header, click your profile.

If you haven't already added a picture, you'll see your initials in a circle.

2

Click the larger profile picture, browse for a picture to upload, click Open.

After you upload a profile picture, it can only be replaced by another picture.