webex-logowebex-logoHelp Center
  • Ctrl K
    • Get started
    • Help by product
    • Administration
    • What's new
    • Support

      Join a meeting
      Developer ToolsDeveloper Tools
      Webex AdoptionWebex Adoption
      Contact Support

      learn

      Video resources
      Webex AcademyWebex Academy
      Live Events and WebinarsLive Events and Webinars
      Webex BlogWebex Blog

      programs

      Webex CommunityWebex Community
      Webex InsiderWebex Insider
      App HubApp Hub
      Cisco AI Assistant

      Cisco AI Assistant

      The most advanced generative AI-powered platform for hybrid work and customer experience.

      Learn more →
      webexDownload Webex
      +1-888-469-3239Contact Sales →
    • Ctrl K
      • Dansk
      • Deutsch
      • English language tick
      • Español
      • Français
      • Italiano
      • Nederlands
      • Português
      • Pyccĸий
      • Svenska
      • Tϋrkçe
      • 한국어
      • 日本語
      • 简体中文
      • 繁體中文
      • Română
      • Magyar
      • Polski
      • Čeština
      • Български
      • Norsk
      • Hrvatski
      • Srpski
      • Українська
      • العربية
      • עברית
      • Suomi
      • Slovenščina
      • Slovenský
    • Home
    • /
    • Article
    Was this article helpful?
    close

    Thanks for your feedback.

    June 13, 2024 | 65672 view(s) | 79 people thought this was helpful
    Blank White Screen when Application or Desktop Sharing
    list-menuFeedback?

    Blank white screen when Application or Desktop sharing.

    Blank white screen when Application or Share Screen.

    Blank Meeting Manager window.

    Unable to share applications or desktop.

    Unable to Share Screen.


    Solution:

    To resolve the issue:

    1. Uninstall the Webex meeting software from your computer, see:
      • WBX19806 - How Do I Uninstall Webex Software on Microsoft Windows?
      • WBX38280 - How Do I Uninstall Webex Software on a Mac?
    2. Reinstall the Webex meeting software on your computer, see:
      • WBX21270 - How Do I Download the Webex Client?

    If the issue continues after performing the steps in this article, please contact technical support.

    Was this article helpful?
    Was this article helpful?
    Related Articles
    • How Do I Uninstall Webex Software on Microsoft Windows?
    • Download the Webex Client
    • Contact Technical Support for Webex Issues
    PricingWebex AppMeetingsCallingMessagingScreen Sharing
    Webex SuiteCallingMeetingsMessagingSlidoWebinarsEventsContact CenterCPaaSSecurityControl Hub
    HeadsetsCamerasDesk SeriesRoom SeriesBoard SeriesPhone SeriesAccessories
    EducationHealthcareGovernmentFinanceSports & EntertainmentFrontlineNonprofitsStartupsHybrid Work
    DownloadsJoin a Test MeetingOnline ClassesIntegrationsAccessibilityInclusivityLive & On-Demand WebinarsWebex CommunityWebex DevelopersNews & Innovations
    CiscoContact SupportContact SalesWebex BlogWebex Thought LeadershipWebex Merch StoreCareers
    • X
    • LinkedIn
    • Facebook
    • Youtube
    • Instagram
    Terms & ConditionsPrivacy StatementCookiesTrademarks
    ©2025 Cisco and/or its affiliates. All rights reserved.
    Terms & ConditionsPrivacy StatementCookiesTrademarks