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June 13, 2024 | 65510 view(s) | 79 people thought this was helpful
Blank White Screen when Application or Desktop Sharing
list-menuFeedback?

Blank white screen when Application or Desktop sharing.

Blank white screen when Application or Share Screen.

Blank Meeting Manager window.

Unable to share applications or desktop.

Unable to Share Screen.


Solution:

To resolve the issue:

  1. Uninstall the Webex meeting software from your computer, see:
    • WBX19806 - How Do I Uninstall Webex Software on Microsoft Windows?
    • WBX38280 - How Do I Uninstall Webex Software on a Mac?
  2. Reinstall the Webex meeting software on your computer, see:
    • WBX21270 - How Do I Download the Webex Client?

If the issue continues after performing the steps in this article, please contact technical support.

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Related Articles
  • How Do I Uninstall Webex Software on Microsoft Windows?
  • Download the Webex Client
  • Contact Technical Support for Webex Issues
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