Note: Cisco Webex Meetings with Webex accounts are managed through Cisco Webex Control Hub at https://admin.webex.com, not Webex Site Administration. Only standalone Webex sites without the Webex app have user management through Webex Site Administration.

Solution:

Site Administrators Only

1. Log in to the Cisco Webex Meetings Site Administration portal. (Example: SITENAME.webex.com/admin.php)
2. Click User Management in the left navigation bar.
3. Click Edit User.
4. Select All Users from the Show: drop-down.
5. Enter search criteria to locate the user account then click Search.
   • Note: Ensure the account is not pending Site Admin approval. Check by logging into the Site Admin page and then clicking the New User Account Requests: xx link.