Unable to Start or Join Cisco Webex Meetings on a Mac - Stuck on Connecting
Unable to start or join Cisco Webex meetings on a Mac - Stuck on connecting.
Connecting dialogue box does not go away on a Mac.
How do I install Java on my Mac to join Webex meetings?
Note:
To use Webex on the current production versions, please upgrade to Mac OS 10.13 or later.
Solution:
In order to join a Webex meeting, you must install and enable the Java plug-in.
New installation of Java:
- Download the latest version from Free Java Download.
- Open the downloaded disk image.
- Open the installer within and follow the onscreen instructions.
- Restart the computer.
Java is already installed:
- Choose the Apple menu > System Preferences.
- Choose View > Java to open the Java Control Panel app.
- Click the Update tab.
- Click Update Now button and follow the onscreen instructions.
- Restart the computer.
Note:
- PowerPC-based Macs are no longer supported by Webex.
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