Error: 'Permission Required' Prompt When Calling From the Webex App on iOS Device

When attempting to join a meeting using the Webex iOS app, you receive a prompt stating "Permission Required".


  1. On your device, go to Settings > Privacy & Security > Microphone.
  2. Toggle on Webex and Webex Meet.

When attempting to connect through data (not dialing a call-in or receiving a call-back), Webex will use the device microphone and speaker for the audio. This requires enabled permissions in Privacy & Security.

Was this article helpful?