Note:

• Document sharing or whiteboard sharing - If a Webex user shares a document or a whiteboard in a Cisco Webex Video Platform (V1, V2) (formerly CMR) meeting, the document or whiteboard will not be visible to users who have joined from a video conferencing system or application. If the host is attempting this kind of sharing from a desktop application, both the host and video conferencing system or application users will see a warning informing them about this limitation. It is recommended that the host use Application sharing or Screen sharing (formerly called 'Desktop Sharing') instead.

Solution:

Users joined from video endpoints cannot view the following shares in Cisco Webex Video Platform (V1, V2) (formerly CMR)​ session:

• Share File (including Video)
• Whiteboards
• Annotations
• Content shared from mobile devices (iPad, Android tablets)

Presenters sharing this type of content will see a warning: 'Users of video conferencing systems or applications cannot view the content you are sharing':

Video device users will see a message stating: 'Telepresence devices cannot display the content being shared'.

All other types of share, including desktop and applications, are supported for viewing by all users.