About Session Types

Session types are like meeting templates that people in your organization can use to quickly schedule meetings.

Session types define the features and options that are available to users for scheduled sessions. When enabled for your site, you can create up to four custom session types for each primary session type that your service includes. The primary session types for your Webex service are listed on the home page in Site Administration, under Session Types.

After you create a custom session type, site administrators can assign them to specific users. For example, you can use session types to prevent specific users from using the remote control option during screen sharing.

Depending on your Webex pricing model, some named host accounts may be associated with each session type. This controls how many people in your organization can host meetings.

Create Custom Session Types

Before you begin

You must have the custom session types options enabled to see Session Types options in the navigation bar. For more information, or if you do not see Session Types in the navigation bar, contact your Webex representative.

After you create a new session type, you cannot delete it. However, you can modify it or turn off it.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types .

2

In the Session Code column, locate the primary session type for which you want to create a custom session type.

3

Click the Add session type for <session type> link.

4

Enter a name for the custom session type.

5

Select the features that you want to include in the session type.

6

Click Add .

To enable a host to host sessions with the custom session type that you created, enable that session type for the host user account.

Create a Cisco Unified Videoconferencing (CUVC) session type

With the Cisco Unified Videoconferencing (CUVC) session type, you can integrate Webex services with video conferencing sessions on the CUVC system. A meeting ID helps you accomplish this integration.

Before you can integrate Webex services with the CUVC system, ensure that:

  • The CUVC option is available for your Webex site.

  • You have enabled the CUVC option on the settings page.

  • Note: When the CUVC option is enabled, the CUVC Desktop replaces Webex video during a session.

    You can configure the CUVC integration by using either a Dynamic CUVC meeting ID or a custom CUVC meeting ID.

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types .

2

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types .

3

In the Session Code column, locate the primary session type for which you want to create a custom session type.

4

Locate the corresponding section for the primary session type, for which you want to create a custom session type.

5

Select the Add new custom session type for <session type> link.

6

Enter a name for the custom session type.

7

Scroll down to locate the Cisco Unified Videoconferencing (CUVC) option.

If you do not see the Cisco Unified Videoconferencing (CUVC) option, it may not be provisioned for your site.

8

Select Cisco Unified Videoconferencing (CUVC) and type the CUVC URL to enable the CUVC integration with the selected Webex service. If you do not provide the CUVC URL, an error message appears when you try to add the session type.

9

(Optional) Configure the CUVC integration by providing either the Custom CUVC Meeting ID or the Dynamic CUVC Meeting ID.

  • To provide the Custom CUVC Meeting ID, select Allow entering a CUVC Meeting ID in the meeting scheduler .

  • To provide a Dynamic CUVC Meeting ID, do not select Allow entering a CUVC Meeting ID in the meeting scheduler . The Webex meeting number represents the CUVC Meeting ID when you schedule a meeting. You must also include a "service prefix" in the %MeetingID% variable for the CUVC URL. For example, http://hostname.example.com/path/?ID=<Service_Prefix>%MeetingID%. Allow entering a CUVC Meeting ID in the meeting scheduler is unchecked by default.

10

(Optional) Select Example URL to view the Help topic for the CUVC configuration.

11

Select Add to create the CUVC session type.

Enable a Session Type for a Host Account

1

In Site Administration, select User Management > Edit User.

2

Locate the user by using the Search feature, or by using the Index feature and finding the user in the list.

3

Click their name.

4

In the Session Type section, check the check box for the desired session type.

5

Select Submit.

Enable a Session Type for all new users

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types .

2

In the Default for New Users column, locate and check the box that corresponds with the session type to which you want all new users to have access.

3

Click Update .

Change a custom Session Type

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types .

2

In the Session Code column, locate the primary session type and then click the link for the custom session type that you want to edit.

3

Locate the corresponding section for the primary session type, and then click the link for the custom session type that you want to edit.

4

Change the feature settings for the session type.

5

Select Update .

Turn on or turn off a custom Session Type

1

Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types .

2

In the Active column, check or uncheck the corresponding check box to turn on or turn off the session type.

3

Select Update .

Session Type Features

The following feature options are for a Webex Meetings PRO custom session type but are typical for all Webex services.

Features

Function

Alert—Blinking

An orange alert appears if the participant’s panel is collapsed or closed, when someone joins the meeting, a poll opens, or a chat is received. The alert status remains flashing until the participant’s panel is opened or viewed.

Alert—Sound

A sound plays when certain meeting events occur, such as when someone joins or leaves the meeting, a participant selects the Raise Hand icon, or a chat message is received.

Annotation Tools

A grouping of tools that allow participants to annotate, highlight, explain, or point to information on shared content.

Application Sharing

Presenters can show one or more applications to demonstrate software or edit documents.

You must enable Application Sharing or Desktop Sharing if you want to allow whiteboard sharing for participants on the Webex Meetings mobile app for Android and iOS.

Application Sharing—Remote Control

You can allow participants to request remote control of the application that the presenter is sharing.

Breakout Sessions

Allow hosts and cohosts to create and assign users to breakout sessions.

Co-Browse - Request view

Sends a request to view your customer’s desktop. After your customer approves the request, the support host will see everything on their desktop. An agent can perform this when in a support session with a customer.

Co-Browse - Start full control

After your customer approves the request, the support host can use this to start full control of their computer. An agent can perform this when in a support session with a customer.

Co-Browse - Start view

After an agent has sent a request to view the customer’s desktop, and after the customer approves the request, the support host will see everything on their desktop. An agent can perform this when in a support session with a customer.

Co-Browse - Request full control

Sends a request to your customer for full control of their desktop. After your customer approves the request, the support host can control their computer. An agent can perform this when in a support session with a customer.

Custom Scripts

Not Available for Webex Meetings

Chat

If the Chat feature is available, you can determine the default settings for the Chat panel. It can be set to be opened, minimized, or closed for participants when a meeting starts.

Closed Captions

If the Closed Captions feature is available, you can determine the default settings for the Closed Captions panel. It can be set to be opened, minimized, or closed for participants when a meeting starts.

Document and Presentation Sharing

You can allow presenters to share documents or presentations during the meeting.

  • When Document and Presentation Sharing isn't enabled, the file sharing, whiteboard, and quick start tab elements aren't available on your site.

  • You must enable Document and Presentation Sharing if you want to allow whiteboard sharing for participants on the Webex Meetings desktop app.

Desktop Sharing

You can allow presenters to share the entire contents of their computers, including applications, windows, file directories, and mouse movements.

You must enable Application Sharing or Desktop Sharing if you want to allow whiteboard sharing for participants on the Webex Meetings mobile app for Android and iOS.

Desktop Sharing—Remote Control

You can allow participants to request remote control of the presenter’s desktop.

Desktop/Application/Web Browser Sharing—True Color Support

You can allow presenters to share content with presenters in True Color mode. True Color mode provides more detailed color, with options for either better imaging or better performance.

End-to-End Encryption

You can encrypt all Webex session data.

Feedback

Not Available for Webex Meetings

File Transfer

You can allow participants to transfer files to each other during a meeting.

Hands-on Demo

Not Available for Webex Meetings

Hands-on Lab

Not Available for Webex Meetings

Log on as a Different User

Not Available for Webex Meetings

Meeting Transcript

You can allow hosts to send general meeting information and files in an email to participants.

Notes

If the Notes feature is available, you can determine the default settings for the Notes panel. It can be set to be opened, minimized, or closed for participants when a meeting starts.

Outlook/Lotus Notes Integration

You can allow users to schedule meetings with Microsoft Outlook or IBM Lotus Notes.

Participant List

If the Participant list feature is available, you can determine the default settings for the Participant list panel. It can be set to be opened, minimized, or closed for participants when a meeting starts.

Polling

If the Polling feature is available, then you can determine the default settings for the Polling panel. It can be set to be opened, minimized, or closed for participants when a meeting starts.

You can enable these polling control options:

  • Display individual results—to share poll results with participants anonymously

  • Save individual results—to save responses from each participant in a .txt file

  • Testing and Grading—Not Available for Webex Meetings

  • Include no answer—to allow short-answer questions

  • Show number of responses—to list the number of participant responses in a polling status

PKI Encryption

You can use digital certificates (PKI) to encrypt Webex session data.

Practice Session (Webex Events Only)

Not Available for Webex Meetings

Q & A

If the Q&A feature is available, you can determine the default settings for the Q&A panel. You can set the panel to be open, minimized, or closed for participants when their meetings start.

Participant can Grab Presenter Role

You can allow participants to take the presenter role directly from other participants so that they can share content during the meeting.

Reboot in Safe Mode

Restarts your customer's desktop session in Safe Mode.

Recording Client-Side

You can allow hosts to record meetings on their local drives.

Recording Network-Based

You can allow hosts to record meetings on the network server.

Remote Computer Sharing

You can allow presenters to share content that resides on a remote computer.

Remote Printing

You can allow presenters to print content that is being shared in a meeting.

Show QuickStart to Host and Presenter

Not Available for Webex Meetings as an option – default for all hosts and presenters

  • Show QuickStart to attendees – Not Available for Webex Meetings and Webex Training

Transfer session

Transfer your support session to a WebACD agent or queue and leave the session.

This option is available only if you are a WebACD agent.

UCF rich media Limit File Size for UCF media types to:

No longer supported

Video

If the Video feature is available, you can determine the default settings for the Video panel. It can be set to be opened, minimized, or closed for participants when a meeting starts.

Webex Video

You can allow high-quality video for meetings on your site.

  • Multipoint video – Not Available for Webex Meetings, Webex Events, or Webex Training

  • Allow Cisco Unified Videoconferencing (CUVC)

  • Allow entering a CUVC Meeting ID in the meeting scheduler

Web Browser Sharing

You can allow presenters to share web browsers during the meeting.

Web Browser Sharing—Remote Control

You can allow participants to share web browsers during the meeting.

Web-Based Testing

Not Available for Webex Meetings

Whiteboard

You can allow presenters to draw objects and type text that all participants can see in their content viewers.