We’re constantly working to improve your experience using Webex App. Check back often to see the latest information about any issues we’ve solved or updates we’ve made.
We support the latest version of the Webex App and the versions that are available to administrators in Control Hub (see Product update controls for Webex App desktop versions)
For the latest information about new features, check out Webex App | What’s New.
We report open and resolved customer-found bugs of severity 1 to 3. When an update does not include customer-found bugs, there will not be a Resolved Bugs list shown for that update.
Bug search tool
You can find details about listed bugs and search for other bugs impacting specific Webex App updates by using the Cisco Bug Search Tool. For more info on using the Bug Search, see Bug Search Tool Help.
September 5, 2023
The following app versions correspond to today's releases.
-
Windows—43.9.0.27194
-
Mac—43.9.0.27194
-
iPhone and iPad—43.9
-
Android—43.9
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwh36546 |
2 |
Webex App |
The host was not able to see the profile picture and initials for two users. |
CSCwh13437 |
3 |
Webex App |
Webex iOS app showing multiple ended meeting |
CSCwh08826 |
3 |
Webex App |
Blocked banner appearing in Webex App |
CSCwf94258 |
2 |
Webex App |
App on android crashes |
CSCwh41256 |
3 |
Webex App |
Getting single ring playback when making outgoing call. |
August 14, 2023
The following app versions correspond to today's releases.
-
Windows—43.8.0.26955
-
Mac—43.8.0.26955
-
Linux—43.8.0.26955
-
iPhone and iPad—43.8
-
Android—43.8
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwf82588 |
2 |
Webex App |
Gif doesn't play after clicking away from the space |
CSCwf95913 |
3 |
Webex App |
Webex on iOS requires unlocking the device to answer the call. |
CSCwf94213 |
3 |
Webex App |
Joining a meeting from Webex for iPhone proximity paired to a device and then moving the call from the device to the mobile device results in one way audio. |
CSCwf81985 |
3 |
Webex App |
Presence state for contacts appears on Webex only when the contact is clicked upon. |
CSCwf80498 |
3 |
Webex App |
Users on Webex for iPhone can change profile picture when disallowed globally from control hub org settings |
CSCwf23560 |
3 |
Webex App |
Spaces are displayed twice under Teams |
CSCwf38313 |
3 |
Webex App |
"All day" meeting showing one day before the actual scheduled date. |
July 10, 2023
The following app versions correspond to today's releases.
-
Windows—43.7.0.26612
-
Mac—43.7.0.26612
-
iPhone and iPad—43.7
-
Android—43.7
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwf80549 |
2 |
Webex App |
Webex on iPad not prompting location permission for location services with RedSky Unified CM Calling |
CSCwf49128 |
2 |
Webex App |
Bricklets not updating in space list |
CSCwf52640 |
3 |
Webex App |
Adobe Photoshop keyboard shortcuts does not work when Webex App is open simultaneously. |
CSCwf52282 |
3 |
Webex App |
When an international user dials a Hong Kong direct inward dialing (DID) from Webex App, that call doesn't show in call history |
CSCwf42036 |
3 |
Webex App |
Contact cards do not show call button for Unified CM calling |
CSCwf30986 |
3 |
Webex App |
Webex on iPhone cannot immediately access config when switching user accounts. |
CSCwf39949 |
3 |
Webex App |
Webex App shows wrong timezone and start time when schedule meeting from IST |
CSCwe95203 |
3 |
Webex App |
User presence goes inactive when minimized and user is actively working |
CSCwf63432 |
3 |
Webex App |
User interface goes blank after signing in to the Webex App |
CSCwf01125 |
3 |
Webex App |
Voicemail tab unstable in mobile Webex App |
June 12, 2023
The following app versions correspond to today's releases.
-
Windows—43.6.0.26407
-
Mac—43.6.0.26407
-
iPhone and iPad—43.6
-
Android—43.6
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwf71662 |
2 |
Webex App |
Assistant can't transfer a PSTN call to Executive |
CSCwf60149 |
3 |
Webex App |
Cannot add a Call Center as a contact using Webex App for mobile |
CSCwf03630 |
1 |
Webex App |
'Ctrl + Alt + Y' hides the space instead of reloading it. |
CSCwf36725 |
3 |
Webex App |
SparkMapi not responding stops PC shutdown |
CSCwf23810 |
3 |
Webex App |
The app does not remember the user headset device |
CSCwf13002 |
3 |
Webex App |
Receiving notification messages for 1:1 chats when notifications for Direct Messages is disabled |
CSCwf15658 |
3 |
Webex App |
webexteams protocol is used in a embedded site in the Webex App. Not working in MAC. |
CSCwf01040 |
3 |
Webex App |
users can create Spaces even though they don't have any messaging license |
CSCwf00782 |
3 |
Webex App |
Webex App quit unexpectedly when searching on calling keypad and click show more then show less |
CSCwe88794 |
3 |
Webex App |
Vertically oriented Monitor causes call window to auto maximize and close button hidden |
CSCwe88291 |
3 |
Webex App |
Markup: Syntax Highlight not working for Csharp and powershell |
CSCwf01125 |
3 |
Webex App |
Voicemail tab unstable in mobile Webex app |
CSCwe39478 |
3 |
Webex App |
A duplicate space gets created after creating a space inside a team. |
May 8, 2023
The following app versions correspond to today's releases.
-
Windows—43.5.0.26155
-
Linux—43.5.0.26155
-
Mac—43.5.0.26155
-
iPhone and iPad—43.5
-
Android—43.5
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwf29496 |
2 |
Webex App |
ServiceDiscovery not triggered if internet connection is restored. |
CSCwe72559 |
3 |
Webex App |
Meetings only license does not allow for help menu on Webex desktop app |
CSCwe44564 |
3 |
Webex App |
Meeting time showed one hour before from page |
CSCwe04682 |
3 |
Webex App |
Add a URL link not working on Mac |
CSCwd96138 |
3 |
Webex App |
Space meeting notification do not highlight the space |
CSCwf29487 |
3 |
Webex App |
The multi call window display is cutoff |
CSCwe56669 |
3 |
Webex App |
Cannot add non-Webex contact from search |
CSCwe45801 |
3 |
Webex App |
A "hide caller-ID" button is visible on the dialer that redirects to a menu without the option to configure an hidden caller-ID. |
CSCwf30905 |
3 |
Webex App |
Video is always on when Escalating a Webex call to a meeting |
CSCwf30908 |
2 |
Webex App |
When click Hold, just Resume disappears. No Transfer |
CSCwe48416 |
3 |
Webex App |
Audio is not sent during 2 seconds at the beginning of calls |
CSCwf30912 |
3 |
Webex App |
Contacts icon is not showing up at first sign-in |
April 19, 2023
The following app versions correspond to today's releases.
-
Windows—43.4.0.25959
-
Mac—43.4.0.25959
April 4, 2023
The following app versions correspond to today's releases.
-
Windows—43.4.0.25788
-
Mac—43.4.0.25788
-
iPhone and iPad—43.4
-
Android—43.4
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwe54539 |
2 |
Webex App |
Issue connecting to the Webex App after the upgrade to 43.3 |
CSCwe58633 |
2 |
Webex App |
Webex Unified CM Calling WebView2 browser is blank during SSO authentication with Okta IdP Server |
CSCwe21233 |
2 |
Webex App |
Webex App intermittently freezing in the background. |
CSCwe52351 |
3 |
Webex App |
Icons for shortcuts in the app disappear when moving app on Mac to an external monitor. |
CSCwe33560 |
3 |
Webex App |
DTMF tone is audible even in iPhone Silent Mode active |
CSCwb59263 |
3 |
Webex App |
Archived teams are not showing in the Webex App |
March 7, 2023
The following app versions correspond to today's releases.
-
Windows—43.3.0.25468
-
Mac—43.3.0.25468
-
iPhone and iPad—43.3
-
Android—43.3
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwe44372 |
2 |
Webex App |
Webex desktop clients quit intermittently after upgrading. |
CSCwe49021 |
2 |
Webex App |
Pin message action not working |
CSCwe58374 |
3 |
Webex App |
Delay while clicking between Messaging and Meetings calendar icons on the left side of Webex app. |
CSCwe31394 |
3 |
Webex App |
Moderators are unable to join spaces in the Team they moderate. |
CSCwe29829 |
3 |
Webex App |
Webex App > Devices Tab do not disable Ultra sound options properly. |
CSCwd94964 |
3 |
Webex App |
Webex UCM Calling IdP Cookie could not be shared. |
CSCwd70648 |
3 |
Webex App |
Webex app displays a floating window when receiving an External/PSTN call using phone services |
February 13, 2023
We've released an update for Webex App, this update includes a fix for an issue where some users could not transfer or conference while in a call. The following are the app versions that correspond to today's update:
-
Windows—43.2.0.25211
-
Linux—43.2.0.25211
-
Mac—43.2.0.25211
-
iPhone and iPad—43.2
-
Android—43.2
February 9, 2023
The following app versions correspond to today's releases.
-
Windows—43.2.0.25157
-
Linux—43.2.0.25157
-
Mac—43.2.0.25157
-
iPhone and iPad—43.2
-
Android—43.2
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwe15236 |
2 |
Webex App |
Webex App doesn't show the correct default landing screen on Android device |
CSCwe00187 |
2 |
Webex App |
Deploy new webexbundle.msi will delete MC client package |
CSCwe41625 |
2 |
Webex App |
Executive Assistant can't Consult transfer to Executive on Webex App. |
CSCwe41627 |
2 |
Webex App |
iPhone Call History doesn't display Outgoing Calls when the Webex App is not running. |
CSCwe09486 |
3 |
Webex App |
Webex App on iPhone quit randomly 3-4 times when getting push notification |
CSCwd87860 |
3 |
Webex App |
For Japanese, the menu options 'CLEAR AFTER (set a time)' and 'CHOOSE A STATUS' are incorrectly displayed in English |
CSCwd89257 |
3 |
Webex App |
Turn off unified space meetings toggle, couldn't schedule a space meeting. |
CSCwe41624 |
3 |
Webex App |
Customer is not able to connect to phone service intermittently. |
CSCwd86695 |
3 |
Webex App |
Create a new contact from call history, the number is not copied directly. |
CSCwe41628 |
3 |
Webex App |
(iOS) cosmetic issue when transferring. |
CSCwe41629 |
3 |
Webex App |
External participant number is not always displayed correctly in Webex call |
CSCwd72893 |
3 |
Webex App |
Webex client stops sending TCP keep alive when TLS connection established. |
CSCwe41630 |
3 |
Webex App |
UI defect on the 42.11 client when Windows display scaling is set to 150% |
CSCwe41631 |
3 |
Webex App |
Video call not working when Terminator denies Video initially and later adds the Video |
CSCwe41632 |
3 |
Webex App |
Unable to answer inbound calls/random lost phone services |
January 10, 2023
The following app versions correspond to today's releases.
-
Windows—43.1.0.24716
-
Mac—43.1.0.24716
-
iPhone and iPad—43.1
-
Android—43.1
The bugs that are listed in the following table describe resolved issues in these releases. Refer to Bug Search Tool for further details.
Bug Number |
Severity |
Affected Product Area |
Description |
---|---|---|---|
CSCwd88595 |
1 |
Webex App |
The attachment paperclip icon didn't work. |
CSCwd89257 |
3 |
Webex App |
Turn off unified space meetings toggle, couldn't schedule a space meeting. |