Depending on what services you have, the options in the User Hub varies. This article focuses on how a Webex Calling user can sign in to User Hub and access various calling related services.

If you want to know more about the profile update, Webex Meetings, Webinars, and Recordings related settings available in User Hub, see Get started with User Hub.accessing your calling settings

Sign in

If you're an exiting user of Calling User Portal or Settings portal (, you can use your existing credentials to sign in to User Hub (

If you're a first-time user who wants to sign in to User Hub, then proceed with the following steps:

Once your administrator has set you up as a user for the first time, you’ll receive an email from your administrator to access the User Hub.


If you haven’t received an invite, your administrator can resent from Control Hub > Users.


Click the link from the email sent to you by your administrator.


You’re prompted to create a new password.

When creating a new or resetting, your password must contain:

  • At least eight characters and at most 256 characters

  • At least one lowercase alphabetic character (a, b, c…)

  • At least one uppercase alphabetic character (A, B, C…)

  • At least one number (1, 2, 3…)

  • At least one special character (~!@#$%^&*()-_=+[]{}|;:,.<>/?)

Your password can't contain the following:

  • Your Name.

  • Your Email Address.


Confirm your password choice, then Save and Sign In.


Enter your email address and click Sign In.

This takes you to the User Hub.

Access calling services

You can access all your calling services from Settings > Calling.

The Calling page has the following sections:

  • Call settings

  • Schedules

  • Voicemail

  • Contacts

Call settings

From the call settings page, you can configure various call settings such as Do Not Disturb, Call forwarding, Call waiting, Barge-in, and many more.

To learn more about the various call setting options, click one of the articles: Do Not Disturb| Single Number Reach (Office Anywhere) | Anonymous Call Rejection | Call Notify | Call Forwarding | Simultaneous Ring | Sequential Ring | Call Waiting | Selective Calls | Priority Alert | Barge In | Block Caller ID for Forwarded Calls | Hoteling | Executive | Executive Assistant.


From the schedules page, you can view your corporate schedules created by the admin, and create your own schedules to use it for various call settings such as simultaneous ring, sequential ring, and priority alert.

To learn more about the creating the schedules, see Create schedules for call settings.


From the voicemail page, you can:


From the contacts page, you can add speed dial and non-speed dial contacts. For more information, see Add someone to your contact list.