August, 2024

Version: 2.2.0.162

This release delivers the following features:

Support for Bang & Olufsen Cisco 900 Series

You can use the Cisco Accessory Hub desktop app to configure the settings and upgrade the firmware on the Bang & Olufsen Cisco 980 headset and 950 earbuds.

See the following links for more details:

Webex Control Hub device registration and inventory management

The Cisco Accessory Hub desktop app allows users to log in with their Webex account. After signing in, the connected Cisco headset or camera registers to the user in Control Hub, where administrators can then manage the device inventory.

For more information about this feature, see Sign in to Cisco Accessory Hub desktop app.

April, 2024

Version: 1.0.2.276

We are always working to improve the user experience. This sustaining update includes bug fixes and improves stability.

This release fixes the following bugs:

  • CSCwj69419: 'Upgrade Toast' of MacOS App does NOT prompt automatically when there is a newer version.

  • CSCwj69438: 720 MS upgrade failed (when BT connected as well).

  • CSCwj69444: Frame Rate Camera setting misses frame rate comparing to camera app.

February, 2024

The initial version of Cisco Accessory Hub desktop app is released with the following:

Cisco Desk Cameras

  • Cisco Desk Camera 4K
  • Cisco Desk Camera 1080p

Cisco Headsets

  • Cisco Headset 320 series (Webex version)
  • Cisco Headset 320 series (Microsoft Teams version)
  • Cisco Headset 520 series
  • Cisco Headset 530 series
  • Cisco Headset 560 series
  • Cisco Headset 720 series (Webex version)
  • Cisco Headset 720 series (Microsoft Teams version)
  • Cisco Headset 730

Cisco USB HD Adapter

Known caveats (bugs) are graded according to severity level, and can be either open or resolved.

Before you begin

You need the following to access the Bug Search Tool:

  • An internet connection

  • A web browser

  • A Cisco.com username and password

1

Open the Bug Search Tool.

2

Sign in with your Cisco.com username and password.

3

Enter the bug ID number in the Search for field and press Enter.

Open bugs

The bugs listed in the following table describe unresolved bugs in the most recent firmware release. Refer to the Bug Search Tool for more detailed information.

  • CSCwm33566: Intermittent: Audio Settings not complete display on 950 & 980

  • CSCwm33575: Intermittent: App can't detect the headset 730 headset

  • CSCwm33578: Intermittent: App unresponsive during app upgrading

  • CSCwm33581: Intermittent: Accessory Hub should prompt FW update when local version not as same as GA version

  • CSCwm33585: Intermittent: Accessory Hub settings will not full displayed after 980 language update