Choose how you join

When you use your Webex site, you can choose how you join your meetings. You have the flexibility to join your meetings with the web app or desktop app.

This feature is only available for Windows and Mac users.

Configure your settings


From the Personal Room section of your dashboard, Personal Room page, or Meeting Information page, select the downward arrow on the right side of the Start Meeting or Join Meeting button.


In the drop-down list, choose from the following:

  • Use desktop app—Join your meetings from your Meetings desktop app. If the Webex desktop app is not installed already, an automatic download begins.

  • Use web app—Join your meetings from your browser, without any installations or plugins. For more information about the web app, see Webex web app.


Your selection is saved in your browser and becomes the default choice when starting and joining meetings from your Webex site.

Known limitations

The following are the known limitations for choosing how you join your Meetings:

  • Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, or Chromium on Linux are supported by the web app. Other browsers are not compatible.

  • The default setting for how you join your Meetings is set by your site administrator.

  • The web app doesn't support meetings with end-to-end encryption.

  • The web app doesn't support meetings that use legacy VoIP.