Before you begin

You must have the voicemail group phone number or extension. If you don’t have it, check with your administrator.

1

Perform one of the following actions:

  • From any phone, dial the voice portal phone number.

     

    If you don't know your location’s voice portal phone number, ask your administrator.
  • From a Cisco IP Phone, press the Messages key.
2

Perform one of the following actions when prompted:

  • If you have both personal and shared voicemail boxes, then enter * and then the voicemail group phone number or extension.

  • If you have only the shared voicemail box, then enter just the voicemail group phone number or extension
3

Enter the passcode for the voicemail group.
4

Follow the voice prompts.