You can listen to, download, and delete your voice messages directly in the Calling User Portal or User Hub. When you have a voice message waiting for you, you'll see a message waiting indicator next to the voicemail tab in the portal.
Before you begin
1 |
Go to https://settings.webex.com and select Webex Calling. |
2 |
From the Calling User Portal, click Voicemail. |
3 |
Expand the message you want to play. |
4 |
Choose to Play, Mark as Played, or Download. |
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To delete a message, click the To access the voice messages in a voicemail group inbox, see Access voicemail messages in a group inbox. You can transfer your voice message to another phone number using the voice portal. For more information, see: Transfer a voicemail message to another phone extension. |
What to do next
Before you begin
1 |
Sign in to User Hub, then click . |
2 |
Go to Voicemail inbox and click Manage voicemails. A message is displayed if there are any unheard messages. |
3 |
Click the voice message and then click the Play icon to hear the message. To download or delete a single voice message—Click the To download or delete multiple voice messages—Select the voice messages check boxes, click the Manage drop-down and then choose Download or Delete. You can also mark your voice messages as played and unplayed by clicking Mark as played and Mark as unplayed options. To access the voice messages in a voicemail group inbox, see Access voicemail messages in a group inbox. You can transfer your voice message to another phone number using the voice portal. For more information, see: Transfer a voicemail message to another phone extension. |