If you don't remember exactly when you signed up for your free account, sign in to your account and check the site URL in the browser bar. If it's a four-part URL and looks something like [name].my.webex.com, follow the steps in this article.

If your Meetings site URL has three parts and contains the word meetingsgamer, meetingsapec, or meetingsemea, this article doesn’t apply; follow the steps in Switch to a Webex Paid Plan (for Free Accounts Created after March 17, 2020) instead.

To upgrade to a paid plan:


Sign in to your Meetings site.


In the upper right corner of the home page, click Buy Premium Plan.


On the Plans & Pricing page, choose the plan you want and click Buy Now.


Customize your plan:

  1. Decide how many host licenses you need.

    You need a license for each user to plans to schedule or start meetings. This includes anyone who will be an alternate host. Guests and attendees don't need a license or a Webex account to join a meeting. If you don't yet know how many licenses you need, no problem. You can always add more later.
  2. Decide how you want to be billed, annually or monthly.

    With an annual plan, you'll pay for an entire year in advance. This is typically less expensive than paying month-to-month, but you can decide what works best.

  3. If you want to offer attendees the ability to get a phone call when a meeting starts so they can avoid potential dial-in toll charges, you can add a domestic (if you only need toll-free calling in the U.S. and Canada) or international (if you need toll-free calling in over 70 countries including the U.S. and Canada) Call Me add-on.


Click Proceed to checkout.


Enter the email address you used with your free account.


Click Continue to finish upgrading to a paid plan.