1

From the customer view in https:/​/​admin.webex.com, go to Settings, scroll to Integrations and then click Manage.

2

Find the correct integration for your release of Webex Expert on Demand:

  • For Webex Expert on Demand 1.5.1 or later, search for and select the Connected Worker integration.
  • For Webex Expert on Demand 1.5.0 or earlier, search for and select the Remote Worker integration.
3

In the Overview window, choose Allow access.

4

Toggle Access for new users to On, click All users to give this permission to all your users, and then click Save.