Your Handset

The Cisco IP DECT 6800 Series is made up of the Cisco IP DECT 210 Multi-Cell Base Station and the Cisco IP DECT Phone 6825 Handset.

Figure 1. Cisco IP DECT 210 Multi-Cell Base Station and Cisco IP DECT Phone 6825 Handset
base station and handset

The handsets communicate with the base station using Digital Enhanced Cordless Telecommunications (DECT) to provide call functions.

Not all features may be supported by your handset. Contact your service provider for the supported features.

Buttons and Hardware

Your handset has many buttons and hardware features that you will use regularly. Use the following figure and table to identify the important button and hardware features.

Figure 2. Cisco IP DECT Phone 6825 Handset Buttons and Hardware
Image of the phone with callouts. Number 1 points to the light bar on the top left of the handset. Number 2 points to the large button on the top. Number 3 points to the right side of the handset. Number 4 points to the 3 buttons below the screen, the round navigation cluster below the softkeys and the four buttons that surround the navigation cluster. The top left button is the speaker button. The top right is the menu button. The lower left button is the Answer/Send button. The lower right button is the Power/End button. Number 5 points to the keypad. Number 6 points to the left side of the handset.
Table 1. Cisco IP DECT Phone 6825 Handset Buttons and Hardware


Name or Grouping



Indicator light (LED)

Indicator light—Use the light to identify states. You can configure the event that triggers the red, yellow, or green LED.


Emergency button

Emergency Raises an emergency alarm, if configured.


Headset port

Headset port with cover . Remove the protective cover and plug in a headset or ear buds (3.5 mm audio jack).


Softkeys, handset control buttons (Speaker, Menu), Navigation cluster, call control buttons (Answer/Send, Power/End).

Softkeys Activate the option displayed on the screen.

Speaker Toggle the speaker mode on or off for the handset.

Menu Access directories, settings, status, and other information.

Navigation cluster Navigation ring and Select button:

  • Navigation ring (outer ring): Move up, down, left, or right.

  • Select button (center of the cluster): select a menu item.

Answer/Send Answer a ringing call or, after dialing a number, place the call.

Power/End Turn the handset on or off, or end a connected call. In menus, the button returns you to the previous screen.



Dial numbers and enter letters.


  • Enter "1" when you dial a number.

  • Access voicemail. Press and hold to automatically dial the voicemail system.

  • Enter these special text characters: . ! ? , - " @ + ; :


  • Press and hold to add the plus (+) symbol at the beginning of a phone number.


  • Enter "0" when you dial a number.

  • Press and hold to lock or unlock the keypad.

  • Enter a space.


  • Press and hold to silence the handset ringer. If configured, the handset will vibrate instead.

  • Enter this special text characters: #

Use the keys 2 through 9 to enter letters and numbers.


In some languages, additional characters may be present.


Volume and Mute buttons


  • When the handset is idle, change the ring volume or turn off the ringer.

  • During a call, control the speaker volume for the active handset, headset, or speaker.

Mute Toggle the mute feature on or off.