Before you begin

If you're accessing the voicemail for the first time, you may required to enter the PIN. To set up your PIN, see: Set up your voicemail.


Go to and select Webex Calling.


From the Calling User Portal, click Voicemail.


Expand the message you want to play.


Choose to Play, Mark as Played, or Download.


To delete a message, click the icon next to the message you'd like to delete.

What to do next

You can configure various voicemail settings such as voicemail transcription, voicemail greetings, and voicemail storage. For more information, see: Configure your voicemail settings.