Here is some of the information that can display:

  • Phones and Analog Telephone Adapters (ATA):

    • Status

    • IP address

    • MAC address

    • Time zone

    • Country

    • Emergency service address

    • T.38 Fax Protocol ON/OFF (ATA only. Not all PSTN service providers support this protocol.)

    • Input Audio Level (ATA only)

    • Output Audio Level (ATA only)

  • Cisco Webex Room Devices:

    • Status

    • IP address

    • MAC address

    • Software version

    • Serial number

    • Potential issues

    • Reported issues


From the customer view in, go to Devices, and choose the device that you want more information about.


Review the data in the panel that opens on the right.