Here is some of the information that can display:

  • Phones and Analog Telephone Adapters (ATA):

    • Status

    • IP address

    • MAC address

    • Time zone

    • Country

    • Emergency service address

    • T.38 Fax Protocol ON/OFF (ATA only. Not all PSTN service providers support this protocol.)

    • Input Audio Level (ATA only)

    • Output Audio Level (ATA only)

  • Webex Room Devices:

    • Status

    • IP address

    • MAC address

    • Software version

    • Serial number

    • Potential issues

    • Reported issues


Sign in to Control Hub at and open the Devices page.


Select a device from the list and review the data about the device.