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Check Your Cisco Webex Meetings Desktop App Preferences
Check Your Microsoft Outlook Preferences

Enable the Webex Meetings Desktop App in Microsoft Outlook (Windows)

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Learn how to enable your Cisco Webex Meetings desktop app for Microsoft Outlook from the Start menu or directly from Microsoft Outlook.

Check Your Cisco Webex Meetings Desktop App Preferences

1

From the Windows Start menu, open the Cisco Webex Meetings desktop app.

2

Select the gear icon.

3

From the drop-down list, select Preferences.

4

Select the Integrations tab.

5

Make sure that the Microsoft Outlook check box is checked.

Check Your Microsoft Outlook Preferences

1

From Microsoft Outlook, go to File > Options > Add-ins.

2

At the bottom of the pop-up window, in the Manage: drop-down list, select Disabled Items.

3

Select Go....

4

In the Disabled Items dialog box, select Add-in: WebExOI.Addin (ptolkadd.dll).

5

Select Enable and Close.

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