Enable the Cisco Webex Meetings Desktop App in Microsoft Outlook (Windows)

Article ID:n7iwqy2

Last Updated:Nov 15, 2018

Product:Webex Meetings

Activities:Video Conferencing

Operating System:Windows Desktop

Release:WBS33

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Learn how to enable your Cisco Webex Meetings desktop app for Microsoft Outlook from the Start menu or directly from Microsoft Outlook.

Check Your Cisco Webex Meetings Desktop App Preferences

1	From the Windows Start menu, open the Cisco Webex Meetings desktop app.
2	Select the gear icon.
3	From the drop-down list, select Preferences.
4	Select the Integrations tab.
5	Make sure that the Microsoft Outlook check box is checked.

Check Your Microsoft Outlook Preferences

1	From Microsoft Outlook, go to File > Options > Add-ins.
2	At the bottom of the pop-up window, in the Manage: drop-down list, select Disabled Items.
3	Select Go....
4	In the Disabled Items dialog box, select Add-in: WebExOI.Addin (ptolkadd.dll).
5	Select Enable and Close.