Error: 'Microsoft Visual C++ Runtime Library Runtime Error' when Joining a Meeting

Error: 'Microsoft Visual C++ Runtime Library Runtime Error' when joining a meeting.

I get a Microsoft Visual C++ Runtime Library error when starting or joining a meeting.

Error: 'Microsoft Visual C++ Runtime Library'


Note:

For more information, refer to the Microsoft KB article: http://support.microsoft.com/kb/822521

Cause:

 You may receive the following error when starting or joining a meeting if the Microsoft Visual C++ runtime libraries are missing or corrupted:



Solution:
Follow these steps to try to resolve the issue:

Update the Visual C++ Runtime Library:

  1. Download and install the Visual C++ 6.0 runtime library from the following external link: http://support.microsoft.com/kb/2019667.
    Note: If you are unable to install software on your computer, contact your IT department for further assistance.
  2. Restart the computer and join the Webex meeting again.
    If the error still occurs, proceed with the next steps below.

Install the Latest Updates for Windows

  1. Install the latest updates for Windows and for the program displaying the error.
  2. Restart the computer and try to join the meeting again.
    If this doesn't fix the issue then try the steps below.

Disable Script Debugging in Internet Explorer

  1. Click the Tools button, and then click Internet Options. Or, press ALT+T, and then press O.
  2. In the Internet Options dialog box, click the Advanced tab.
  3. Click to select the Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes, and then click to clear the Display a notification about every script error check box.
  4. Click OK to close the Internet Options dialog box.
    Close & reopen the browser to start or join the meeting.

Was this article helpful?