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Feedback?ISSUE
Users encounter the "Microsoft Visual C++ Runtime Library Runtime Error" when attempting to start or join a meeting.
RESOLUTION
Update the Visual C++ Runtime Library
- Download and install the latest Visual C++ runtime library from Microsoft.
If you do not have the privileges to install software, contact your IT department for assistance.
- After installation, restart your computer and attempt to join the Webex meeting again.
If the error continues, please move on to the next solution.
Install the Latest Updates for Windows
- Ensure your Windows operating system is up to date with the latest patches and updates.
- Reboot your computer after applying updates.
- Try joining the meeting once more.
For additional details and potential solutions, refer to the Microsoft Knowledge Base article at [http://support.microsoft.com/kb/822521]. If the problem continues after these steps, further investigation may be necessary to isolate the cause and find an appropriate solution.
CAUSE
You may receive a runtime error when starting or joining a meeting if the Microsoft Visual C++ runtime libraries are missing or corrupted. The error will state 'This application has requested the Runtime to terminate in an unusual way'.
