Install the Cisco Webex Meeting App

To host and attend Webex meetings from your Portal, download and install the Webex Meetings app. You can install the Webex Meetings app on the Portal, Portal+, and Portal Mini. Webex Meetings is not currently available on the Portal TV.


From the Portal home screen, tap Apps.


Next to Cisco Webex Meetings, tap Add.

Once the app installs, it appears on the Portal home screen.

View Upcoming Meetings

If you have a Cisco Webex account, you can sign in to the Cisco Webex Meetings app and view your upcoming meetings. Don't have an account? You can sign up for one for free.


Open the Webex Meetings app and then sign in with your account.


Swipe right to view your upcoming meetings in My Meetings.


Meeting invitations that you haven't accepted are shown as Tentative.

Schedule Webex Meetings

If you have a Cisco Webex host account, you can schedule meetings using your Portal.


Open the Webex Meetings app and swipe right to My Meetings.


Tap Schedule , and then enter your meeting info:

  • Meeting topic

  • Meeting password

  • Invitees—enter participants email addresses and tap Return to add them to your participant list.

  • Meeting date, start time, and duration


Review your meeting details and then tap Schedule to schedule your meeting.


If your meeting is within the next 15 minutes, tap Start instead.

Start or Join Webex Meetings

When it's time to connect to a scheduled Cisco Webex meeting or Personal Room meeting, you can join quickly from your Portal.

Start a Scheduled Meeting

After opening and signing in to the Webex Meetings app, swipe right to My Meetings and tap Start on the meeting entry.

Start an Instant Meeting

After opening and signing in to the Webex Meetings app, tap START MEETINGS.

Join a Meeting

You can join a Webex meeting in the following ways:
  • After opening and signing in to the Webex Meetings app, swipe left to My Meetings and tap JOIN on the meeting entry.

  • Tap JOIN MEETING, enter the meeting number, Personal Room URL, or host's username, and then tap JOIN.

Turn Your Video Off or On

Choose whether or not you want your video and microphone turned on before you join:
  • Click Stop video Stop video or Start video Start video to turn your video off or on.

  • Click Mute Mute or Unmute Unmute to turn your microphone off or on.

The Webex Meetings app for Portal from Facebook uses the Portal's Smart Camera to keep you in focus. This feature makes sure that other participants can still see you if you adjust your chair or move around.

Connect Your Audio

Set your audio settings from the following options before you join your meeting:
  • Use Internet for audio (default)—Use your Portal's speakers.

  • Call me—Enter a phone number and Webex calls you. Depending on your Webex plan, you may or may not see this option.

  • Call in—If you prefer to use your phone for audio, dial in when the meeting starts. A list of global call-in numbers is available in your meeting invite. Choose this option if your Internet connection is slow.

  • Don't Connect Audio—Use this option when you need to join a meeting and share content, and don't need audio.

Stream Your Meeting to Facebook Live

As a host, you can stream the contents of your meetings to Facebook. Learn how here.

Interact During Webex Meetings

You can interact with the Cisco Webex Meetings app and other participants in a variety of ways during a meeting.

Mute and Unmute Participants

After connecting your audio to the meeting, tap Mute Mute to mute yourself. Tap the icon again to unmute yourself.

While you’re muted, an icon Unmute remains on the screen letting you know that no one in the meeting can hear you. This icon appears even when the meeting controls don’t.

If you're the meeting host and want to mute a specific person, tap Participants Participants and tap Mute Mute next to their name. Tap the icon again to unmute that participant.

To mute all participants, tap Participants > Mute Control > Mute all. To unmute all participants, tap Participants > Mute Control > Unmute all.

As a host of a scheduled Webex meeting, you can select More optionsMeeting privilege > Mute On Entry to automatically mute participants when they join a meeting.

Change Your Audio Connection Options

Tap More More options , and then tap Change Audio Connection and choose to:

  • Use Internet for audio to use a Wi-Fi connection. When you join an audio conference that's using Webex Audio or VoIP only, you use wide-band audio.

    If a participant who doesn't have wide-band audio joins a meeting that's using wide-band audio, audio for everyone is downgraded. Webex Meetings gives no warning message before the downgrade.

  • Call me to enter your phone number.

  • Call in to enter the call-in number that appears. Tap Global call-in numbers to view a list of call-in numbers from other regions.

  • Disconnect audio to turn your audio off.

Change Your Video Connection Options

Tap Stop video Stop video to turn your video off. Tap Start video Start video to turn your video on.

Change Your Video Background

During a meeting, you can blur your background or set a virtual background so that meeting participants can stay focused on you. When you change your background, you remain in focus while your surroundings are altered.

During the meeting, tap Stop video Stop video or Start video Start video and then tap Virtual Background. Choose one of the following:

  • To blur your surroundings while remaining in focus, tap Blur.

  • To use a default virtual background, tap the one you want.

When you're ready to send video again, tap APPLY.

Search for Participants

To search for participants, tap Participants Participants, and in the search bar, enter the name of the participant who you want to find.

Send Chat Messages

To send a private chat message, tap Participants Participants and then tap the person you want to send the message to. Tap Chat, enter your message, and tap Send.

To send a message to all participants, tap Participants > Chat > Chat with everyone. Enter your message and tap Send.

Tap Back to close the chat window.

Change Participant Roles

To change someone's role in a meeting, tap Participants Participants, and then tap and hold the participant who you want to change the role for. Then, tap Make presenter or Make host.

Invite More Attendees

Tap Participants Participants and then tap Invite . Tap Invite by email, and then enter the email addresses for attendees who you want to invite, or you can tap Remind invitees to send out a reminder to people who you already invited.

Record a Meeting

To start a recording, tap More More options, and then tap Record . While you record, you can tap More > Pause to pause the recording, and then More > Resume to continue recording.

When you finish recording, tap More > Stop recording > STOP RECORDING to end recording. After the meeting ends, you receive an email with information about accessing the recording.

You can edit recording names by going to the Recordings page, tapping More, and then tapping Edit Name.

Enable and Disable Audio-Only Mode

In Audio Only Mode, you remain connected to the audio portion of a meeting and can't send or receive video. This way, you can save your device's battery life, and yourself from distractions during the meeting.

While connected to the audio portion of the meeting, tap Audio Only Mode. To disable Audio-only mode, either tap Back or swipe right.

If you enable Audio-only mode while muted, you remain muted.

The app can also detect if your device's battery will run out before an active meeting's scheduled end time, and offer to switch to Audio-only mode.

Lock and Unlock Your Personal Room

Participants can't enter your Personal Room when you're not there. Once you enter your Personal Room, you control access for who can enter.

To lock your Personal Room, tap More > Lock room. To unlock your locked Personal Room, tap More > Unlock room.

When you lock your Personal Room and a participant enters the lobby, a red indicator appears above Participants Participants.

Manage Your Personal Room Lobby

To see the attendees waiting in your Personal Room lobby, tap Participants Participants. Tap the participant to admit, and then tap Admit to allow them to join or Remove to prevent them from joining the meeting.

Leave or End a Meeting

If you're the host of the meeting, tap End Meeting End meeting and then tap End Meeting for All.

If you're not the host of the meeting, tap End Meeting End meeting and then tap Leave Meeting.

If you're the host of a meeting and want to leave the meeting but let it continue, assign another participant host privileges.

Change Your Webex Meetings App Settings

Adjust various settings in the Cisco Webex Meetings app according to your needs. You can change notification settings, audio and video settings for meetings, and calendar integrations for your Portal.

Webex Meetings App Settings

Open the app and tap More > Settings to view the main settings menu.

  • My Account—See your account information, and you can also SIGN OUT from this setting.

  • General—Change settings for clearing shared files and histories after Webex meetings. You can also change your notification settings.

  • Audio & video—Adjust your audio and video settings for meetings.

  • Meeting list—Integrate your Webex calendar, device calendar, or Microsoft Office 365 calendar with the app.

  • Help—Watch tutorial videos, report problems, and access the Cisco Webex Help Center for more information on the app.

  • About—View the app version and Terms of Service.

Upload a Profile Picture

If your site administrator has enabled this feature, you can upload your own images to display as your profile picture. Go to More > Settings > My Account, and tap your initials or current profile picture. You can choose to do one of the following:

  • Take a photo—Use your Portal's camera to take a photo.

  • Choose existing photo—Select a photo from your device's gallery.

  • Remove photo—Delete your current profile picture.

Switch Between Light and Dark Modes

You can set your app to use light or dark mode by default. Light and dark mode change the way app pages, such as My Meetings or Recordings and meetings look.

Go to More > Settings > General. Under Appearance, choose whether you want to use Light or Dark mode.

Integrate Calendars with the Meeting List

Can't find your meetings in the meeting list? You can select what appears in the meeting list of the Webex Meetings mobile app. Make it match what's listed on your Webex site, Microsoft Office 365 calendar, or any combination that you like.


Open the Webex Meetings app, tap More > Settings to view the main settings menu.


Tap Meeting list to open the Calendar integrations section and then select the calendars you want to add:

  • Select Webex Calendar to integrate meetings from your Webex site and see these upcoming meetings in the Webex Meetings app.
  • Select Office 365 Calendar to integrate meetings from Outlook and see these upcoming meetings in the Webex Meetings app.


The priority level for the Calendar is as follows: Webex Calendar > Office 365 Calendar. Only Webex meetings appear in the meeting list.