1

Click the indicator at the top right of your screen and then click View Health Checker.

When you have a poor network connection that limits your meeting experience, a notification automatically appears.

Color

Health Status

Description

Green

Good

You're able to have the full meeting experience.

Yellow

Poor

Issues may create some limitations for your meeting experience.

Red

Bad

Issues are definitely limiting your meeting experience.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem in the Health Status.

2

Click Send Problem Report to send the problem report directly from the Health Checker page.

For more information on the CPU and memory usage see, Audio and Video Statistics.

1

Check the network quality indicator in the indicator center. The color of the icon indicates the quality of your connection.

When you have a poor network connection that limits your meeting experience, a notification automatically appears.

Color

Health Status

Description

Green

Good

You're able to have the full meeting experience.

Yellow

Poor

Issues may create some limitations for your meeting experience.

Red

Bad

Issues are definitely limiting your meeting experience.