Connect to Webex Audio

Webex Training provides the flexibility to connect audio in multiple ways when audio conferencing is turned on. For more information, see Tips and tricks for using audio with Webex.

1

After you join the training session, select one of the following:

  • Call Me–Enter a phone number, then select Call Me. You'll receive a call and may be prompted to press 1 to connect.
  • I Will Call In–To choose this option, select the Use Phone drop-down list. Dial the phone number shown on your screen. When prompted, use your phone keypad to enter the access code and the Attendee ID shown on your screen.

    Your attendee ID connects your name in the meeting to your audio. If you don’t enter your attendee ID, your audio connection appears as a call-in user in the Participants list, separate from your name, and you can’t control audio from the application.

    If you don't have your attendee ID, press # to wait in the lobby until someone in the meeting lets you in.

  • Call Using Computer–Choose this option to connect to audio using VoIP. To adjust your speaker and microphone settings, select Audio > Speaker/Microphone Audio Test in the menu bar.

2

To mute or unmute yourself at any time, click the microphone icon.

Change Your Audio Connection
1

On the Quick Start page, select Audio Conference.

2

In the Audio Conference dialog box, choose a different audio connection.

Get Called at a Different Number
1

On the Quick Start page, select Audio Conference.

2

In the Audio Conference dialog box, expand the Use Phone section.

3

Select the drop-down list next to Use Phone, then select Call me at a new number.

Edit or Update Stored Phone Numbers
1

On the Quick Start page, select Audio Conference.

2

In the Audio Conference dialog box, expand the Use Phone section.

3

Select the drop-down list next to Use Phone, then select Manage phone numbers.

4

In the Manage Phone Numbers dialog box, you can select one of the following:

  • Edit–Update the saved phone numbers in your My Webex profile.
  • Clear–Delete saved phone numbers that are stored in the cookies of your computer.

You cannot participate in an audio conference by phone while you edit or update your phone numbers.

Adjust Your Microphone and Speaker Volume
1

On the Quick Start page, select Audio Conference.

2

Use the sliders to adjust the speaker volume and microphone sensitivity.

To test your speaker volume and microphone sensitivity at different levels, you can select Test speaker/microphone.

Mute or Unmute Yourself
1

To mute yourself, go to the Participants panel, and select Mute .

2

To unmute yourself, go to the Participants panel, and select Unmute .

If the host has muted you, then you cannot unmute yourself.

Mute or Unmute Others

If you are the training session host, you can mute any of the participants in your session. When you mute participants, only you can unmute them. They cannot unmute themselves.

1

To mute or unmute specific people, go to the Participants panel, find their name, and select Mute or Unmute .

2

You can mute everyone at once or you can mute people as they join.

  • To mute everyone at once, go to the Participant menu and select Mute All or Unmute All.
  • To mute everyone as they join, go to the Participant menu and select Mute on Entry.