The Cisco Desk Camera app checks for updates when you start it. It also runs update checks when you keep it open. When an app update is detected, the camera app downloads the update in the background.

You can see the number of available updates on the Updates tab. A number 1 indicates that there’s an update for either the camera app or the camera firmware. A number 2 indicates that the updates for both the camera app and the camera firmware are available.


Open the Cisco Desk Camera app.


Go to the Updates tab and click Restart application.

If the camera app shows that your firmware is up to date, you can also click Check for update to manually check if there's an available update.

the screenshot of update the camera app