Mit der Hilfe wird den Belangen Ihres Personals im Kundendienst Rechnung getragen. Sie können Benutzer als Telefonvermittler einrichten, die alle eingehenden Anrufe filtern und so an die richtigen Mitarbeiter in Ihrer Organisation weiterleiten. The Receptionist client feature realizes the promise of IP telephony by enhancing business processes and delivering rich services in a user-friendly way.
Create a Receptionist client
Vorbereitungen
The user that you want to make a receptionist must have a Webex Calling Professional license.
1 | From the customer view in https://admin.webex.com, go to , choose a location and then click OK. |
2 | Go to Receptionist Client. , and then turn on |
3 | Search for the people or workspaces that you want this user to be able to monitor and then click Save. |
Get a list of all your Receptionist clients
Vorbereitungen
You must have already set up one or more users as receptionist clients.
1 | From the customer view in https://admin.webex.com, go to , choose a location, and then click OK. You're presented with information such as the first and last name of the person assigned as a receptionist and their phone number. |
2 | Click Export if you'd like to export this list. ![]() |