Search for Recordings to Manage

Use the search options to locate recordings—even recordings that were moved to the trash bin.

1

Sign in to Control Hub, and go to Services > Meeting.

2

Select the Webex site that you want to change the settings for, and then click Settings.

3

Under Recordings, select Recording Management.

4

Filter the recordings by choosing Recordings or Trash.

5

Use the search options to specify the criteria for your search.

You can search for recordings by the Date Created or the date the file was Last Accessed, Owner, Name, Owner Status, and File Size (MB).

For recordings that are in Trash, search by the Owner, Name, Owner Status, and File Size (MB).

6

Click Search.

Delete Recordings

A recording that was moved to the trash is available to restore for up to 30 days. After 30 days, the system automatically deletes the recording.

1

Sign in to Control Hub, and go to Services > Meeting.

2

Select the Webex site that you want to change the settings for, and then click Settings.

3

Under Recordings, select Recording Management.

4

Choose Recordings, and then search to find the recordings that you want to delete.

5

Check the corresponding check boxes for the recordings that you want to delete.

6

Select Move to Trash.

Restore Recordings

You can restore a recording that was moved to the trash for up to 30 days. After 30 days, the system automatically deletes the recording.

1

Sign in to Control Hub, and go to Services > Meeting.

2

Select the Webex site that you want to change the settings for, and then click Settings.

3

Under Recordings, select Recording Management.

4

Choose Trash, and then search to find the recordings that you want to restore.

5

Check the corresponding check boxes for the recordings to restore.

6

Click Restore.

Permanently Delete Recordings

You can permanently delete selected recordings from the trash, or empty the trash to delete them all. Deleting recordings frees up extra storage space.

1

Sign in to Control Hub, and go to Services > Meeting.

2

Select the Webex site that you want to change the settings for, and then click Settings.

3

Under Recordings, select Recording Management.

4

Select Trash, and then search to find the recording to permanently delete.

5

Check the corresponding check boxes for the recordings that you want to permanently delete.

6

Click Delete. To permanently delete all recordings, click Empty Trash.

Reassign a User's Recordings to Another Webex Account

You can reassign ownership of network-based recordings. You might want to reassign ownership when turning off a user account that has important recordings that you don't want to lose.
1

Sign in to Control Hub, and go to Services > Meeting.

2

Select the Webex site that you want to change the settings for, and then click Settings.

3

Under Recordings, select Recording Management.

4

Choose Recordings, and search to find the recording that you want to reassign to a different account.

5

Check the check box next to the desired recording, and click Reassign.

6

On the Reassign Owner page, search for and select the new owner of the recordings, and then click OK.