1

From the customer view in https://admin.webex.com, go to Places, and then click Add Place.

2

Enter a name for the place (such as the name of the physical room), and then click Next.

3

Choose Cisco IP Phone, and then click Next.

Only one type of device is supported in a single place. For example, you can add up to 10 desk phones or a single Cisco Webex room or desk device to a lobby, but not a combination of the two.

4

Activate the device by using the code provided.

If you're adding a Cisco IP Conference Phone 7832 to a place, some softkeys may not be available. If you need a full set of softkeys, we recommend that you assign this phone to a user instead.

1

From the customer view in https://admin.webex.com, go to Places, and then click Add Place.

2

Enter a name for the place (such as the name of the physical room), and then click Next.

3

Choose Other Cisco device, and then click Next.

You can only have one type of device in a single space. For example, you can add up to 10 desk phones to a lobby or a single Cisco Webex Room Device or a Webex Board, but not a combination of the two.

4

Choose a call service to assign to devices in the place:

  • Free Calling (default)—For Cisco Webex Teams app and SIP address calling.
  • Cisco Webex Calling (formerly Spark Call)—To add PSTN service through a cloud preferred media provider. Assign a phone number and extension to the device, and then click Next.
  • Cisco Webex Hybrid Call Service Connect—To use call service (PSTN access or internal extension access) through your on-premises call control. Unified CM provides the phone number or extension for the devices in the place.

    The service discovers where the email address is located on a Unified CM cluster. Once discovered, the service creates the Cisco Spark-RD and identifies the directory number and SIP URI associated with the account.

5

(Optional) Toggle on the calendar service so that people can use One Button to Push (OBTP) on this device, and then click Next.

This option requires the Hybrid Calendar Service. To configure the service, see the Deployment Guide for Hybrid Calendar Service.

6

If you chose Hybrid Call Service Connect, enter the Unified CM mail ID for the account that you created earlier, optionally choose the Resource Group that the local Call Connector belongs to, and then click Done.

7

If you toggled on the calendar service, enter or paste the email address of the calendar mailbox for the room device. This is the email address that is used to schedule meetings.

  • For devices that will be scheduled in Google Calendar, enter the Google resource email address from G Suites (Calendar > Resources). See About calendar resources (rooms, etc) for more information.

  • For devices that will be scheduled in Microsoft Exchange or Office 365, enter the email address of the room mailbox. See Create and Manage Room Mailboxes for more information.

8

Click Next, and then activate the device with the code provided.

Places that you added Hybrid Call Service to may take approximately 5 to 10 minutes to activate while the email address, directory URI, and directory number are discovered on a Cisco Unified Communications Manager cluster. After activation, the phone number is displayed on Cisco Webex devices in the hybrid-enabled Place.

1

From the customer view in https://admin.webex.com, go to Places, and then click Add Place.

2

Enter a name for the place (such as the name of the physical room), and then click Next.

3

Choose Other Cisco Webex device, and then click Next.

You can only have one type of device in a single space. For example, you can add up to 10 desk phones to a lobby or a single Cisco Webex Room Device, but not a combination of the two.

4

Choose Free Calling (default). Although a call service doesn't apply to Webex Share, select the default to move to the next step.

5

Click Next, and then activate your Webex Share device with the code provided.

Cisco Webex Calling (formerly Spark Call)

  • After you add a Cisco Webex Calling (formerly Spark Call) phone number to a Cisco Webex room device or board, there is a 24-hour delay before the room device caller ID is seen by others.

  • Shared desk phones support all available call features except voicemail and single number reach. Room devices and Webex Boards only support basic call functions with a single line.

  • For PSTN service, be aware of the following points:

    • Cloud PSTN service for room devices and boards is available in the United States and Canada.

    • You must request that your Cisco partner purchase PSTN service. If you're no longer in a trial, you must then sign the PSTN contract by DocuSign that is emailed to you.

    • Your partner must add new or port over PSTN numbers.

Hybrid Call Service