Configure Call Settings for Your Organization in Cisco Webex Control Hub
You have complete control and flexibility as an administrator in managing different calling deployments with these call settings features in Control Hub. Enable and prioritize different calling options and set single click-to-call for users.
Before you begin
You must have Calling in Webex Teams (Webex Calling and Unified CM) or Hybrid Calling deployed in your organization.
From the customer view in
https://admin.webex.com, go to
App Call Options Priority
, drag and drop calling options into
Available Call Options
Hidden Call Options
to show or hide these options and prioritize as needed for users in your organization.
Any call option that you hide will not appear in users' contact cards.
The number 1 priority call option you choose will be used for the single click-to-call feature. If the number 1 priority chosen hasn't been set up, the call will automatically reroute to the next option. For example, if you choose Work Number as the first available call option, when your users make a call from Teams, the call is always routed to a person's work number. If that person doesn't have a work number, the call is automatically routed to the next available option, such as their SIP URI.
Enable Single Click-to-Call
on or off.
Any changes made are saved automatically.