By default, your headset noise cancellation strength is set to 100%. You can manually adjust how much noise cancellation you hear in your headset through the Cisco Headsets app. If you enable Adaptive Noise Cancellation, your headset noise cancellation level automatically adjusts based on your surroundings.


In the Cisco Headsets mobile app, select your headset and press Settings > Audio.


Slide the Noise Cancellation slider left or right to adjust your noise cancellation level.