As a customer administrator, you can configure a phone to automatically call a pre-defined number as soon as it goes off-hook, providing the benefit of speed and convenience. The Private Line Automatic Ringdown (PLAR) feature is a hotline configured in Cisco Webex Control Hub and applicable to ATA, Deskphone, users and workspaces.
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Once PLAR is configured on a line, E911 dialing no longer works from that line. Phones set up with the PLAR feature can’t dial any other numbers from the line that is configured for PLAR. |
Configure a hotline for ATA
Before you begin
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Enabling PLAR for any port disables T.38.
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Enabling PLAR disables inbound calls to that ATA port.
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From the customer view in https://admin.webex.com, go to . |
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Locate and select the user to modify. |
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Click Configure Lines from Phone Users and Settings. |
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Toggle the Hotline port to enable hotline for the device.
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Enter the extension or phone number to automatically dial when the device goes off-hook. |
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Click Save. |
Configure hotline for Deskphones
A hotline can only be configured on a deskphone if its primary line has been configured as a hotline.
Once a Primary line is configured as a hotline, its shared lines will also be reconfigured as hotlines.
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From the customer view in https://admin.webex.com, go to . |
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Locate and select the user to modify. |
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Click Configure Lines from Phone Users and Settings. |
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Toggle the Hotline port to enable hotline for the device. |
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Enter the extension or phone number to automatically dial when the device goes off-hook. Set the destination to any number entered manually or selected from existing extensions and phone numbers.
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Click Save. |
