Enable or disable Webex Cloud-Connected UC Services in Control Hub

Enable Webex Cloud-Connected UC services, such as Analytics, Certificate Management, Operational Metrics, Borderless CTI and Deployment Insights to gather information about your on-premises deployment and also view analytics data. You can enable or disable these services depending on your requirement.

1

From the customer view in Control Hub, go to Services > Connected UC. On the UC Management card, click Inventory

The list of cluster groups with the description, status, clusters and nodes appear.

2

Click Details next to the cluster group to which the node belongs.

The Inventory page with the list of clusters belonging to the selected cluster group appears.
3

Click Details next to the cluster to which the node belongs.

The Node name with the version, product, and status appears.
4

Click the ellipsis ... icon next to Event History and choose Service Management.

The Service Management page appears with the list of services, such as Analytics, Certificate Management, Operational Metrics, Borderless CTI and Deployment Insights.
5

Use the toggle button to enable the service that you require, and follow the on-screen instructions to enable it.