This article is about Webex Meetings. For information on Webex devices, see Closed captioning on Board, Desk, and Room Series.

When real-time translation is on, the system automatically translates a person's speech into captions that appear above the meeting or webinar controls. The captions panel on the right side shows the selected spoken language.

We support real-time translation as a paid add-on for Webex Meetings, Webex Webinars (it is not available for webinars in webcast view), and meetings started from Webex App. Meetings started or joined from a space in Webex App don't support real-time translation. As long as the host has an active Real-time translation license, guests can access this feature.

By default, 5 spoken languages are provided. With the real-time translation add-on, we support 13 spoken languages translated to 100+ caption languages. Webex for Government provides the default 5 spoken languages and doesn't support additional languages yet.


 

Your site administrator must enable real-time translation for Meetings and Webinars.

You can generate the following types of transcripts:

  • A transcript embedded with the video recording. This transcript supports English transcription only.
  • A transcript available on the post-meeting site page for the duration that recording is on AND Webex Assistant or Closed Captions is on. This transcript and any Webex Assistant highlights support transcription in all spoken languages (see Supported Languages below to see which languages are available to you).

    • To access this transcript, sign in your Webex account, click Calendar, then select Review.

1

In a meeting or webinar, select Show closed captions.

2

Select Caption language and choose the desired language.


 

The translation doesn't include all dialects.

Each participant can select their own preferred language to translate to. A meeting can use a maximum five unique languages at the same time.

1

Tap More options > Closed Captions .

2

Toggle on Closed Captions.

3

Tap Choose Language and select the language you want to translate speech.


 

The translation doesn't cover all dialects.

Each participant can select their own preferred language for translations. The meeting can concurrently use a maximum of five unique languages.

4

Exit out of the options to save these settings.

Supported languages

By default, Webex Assistant or automated closed captions includes the following spoken languages for transcription:

  • English

  • French

  • German

  • Spanish

  • Italian

The Real-time Translation license includes the following additional spoken languages, as well as 100+ caption languages.

Additional spoken languages:

  • Chinese, Mandarin (Simplified)

  • Chinese, Mandarin (Traditional)

  • Dutch

  • Hindi

  • Japanese

  • Korean

  • Polish

  • Portuguese

Caption Languages:


 

A meeting or webinar can use a maximum of five unique caption languages at the same time. The translation doesn't cover all dialects.

  • Afrikaans
  • Albanian
  • Amharic
  • Arabic
  • Armenian
  • Azerbaijani
  • Basque
  • Belarusian
  • Bengali
  • Bosnian
  • Bulgarian
  • Catalan
  • Cebuano
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Corsican
  • Croatian
  • Czech
  • Danish
  • Dutch
  • English
  • Esperanto
  • Estonian
  • Finnish
  • French
  • Frisian
  • Galician
  • Georgian
  • German
  • Greek
  • Gujarati
  • Haitian Creole
  • Hausa
  • Hawaiian
  • Hebrew
  • Hindi
  • Hmong
  • Hungarian
  • Icelandic
  • Igbo
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Javanese
  • Kannada
  • Kazakh
  • Khmer
  • Kinyarwanda
  • Korean
  • Kurdish
  • Kyrgyz
  • Lao
  • Latin
  • Latvian
  • Lithuanian
  • Luxembourgish
  • Macedonian
  • Malagasy
  • Malay
  • Malayalam
  • Maltese
  • Maori
  • Marathi
  • Mongolian
  • Myanmar (Burmese)
  • Nepali
  • Norwegian
  • Nyanja (Chichewa)
  • Odia
  • Pashto
  • Persian
  • Polish
  • Portuguese (Portugal, Brazil)
  • Punjabi
  • Romanian
  • Russian
  • Samoan
  • Scots Gaelic
  • Serbian
  • Sesotho
  • Shona
  • Sindhi
  • Sinhala (Sinhalese)
  • Slovak
  • Slovenian
  • Somali
  • Spanish
  • Sundanese
  • Swahili
  • Swedish
  • Tagalog (Filipino)
  • Tajik
  • Tamil
  • Tatar
  • Telugu
  • Thai
  • Turkish
  • Turkmen
  • Ukrainian
  • Urdu
  • Uyghur
  • Uzbek
  • Vietnamese
  • Welsh
  • Xhosa
  • Yiddish
  • Yoruba
  • Zulu

Known issues and limitations

If the meeting is recorded without Webex Assistant or Closed Captions on, the post-meeting page transcript (in Calendar > Review) is not available.

If both recording and Webex Assistant or Closed Captions is on, then the post-meeting page transcript (in Calendar > Review) only includes the portion of the meeting in which Webex Assistant or Closed Captions were on.