If your administrator adds external contacts, these contacts appear in search results.

You can use the app header in Webex App to call someone else who uses the app. The system automatically dials the phone number assigned to the contact. If there's not a phone number to dial, the assigned email address is used.

On your desktop app, click Search, meet, and call, type the name, email address, or video address, and then click to make an audio call, or to make a video call.


 

If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just click and enter a person's name, email address, or video address (such as for a room device) in the dial pad.

For a better understanding of how your desk phone can interact with Webex App, see Make Webex calls from your desk phone.

Tap Search and enter the name, email address, or video address. Then tap to make an audio call, or to make a video call.


 
If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just tap then and enter a person's name, email address, or video address (such as for a room device) in the dial pad.