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Manage recordings with Control Hub
In this article
Feedback?Site administrators can manage recordings for their site to help optimize available storage.
For example, you can search for and delete recordings according to specific criteria. If the owner of a recording leaves your organization, you can reassign recordings to a new user.
Search for recordings
Use the search options to locate recordings, including recordings that were moved to the trash.
| 1 |
Sign in to Control Hub, and go to . |
| 2 |
Select the Webex site for which you want to change the settings, and click Settings. |
| 3 |
Under Recordings, select Recording Management. |
| 4 |
Filter the recordings by choosing Recordings or Trash. |
| 5 |
Use the search options to specify the criteria for your search. You can search for recordings by the Date Created or the date the file was Last Accessed, Owner, Name, Owner Status, and File Size (MB). For recordings that are in Trash, search by the Owner, Name, Owner Status, and File Size (MB). |
| 6 |
Click Search. |
Download recordings
Administrators with the Compliance Officer role can download recordings and transcripts using https://developer.webex.com/meeting/docs/meetings.
Delete recordings
A recording that was moved to the trash is available to restore for up to 30 days. After 30 days, the system automatically deletes the recording.
| 1 |
Sign in to Control Hub, then go to . |
| 2 |
Select the Webex site for which you want to change the settings, and then click Settings. |
| 3 |
Under Recordings, select Recording Management. |
| 4 |
Choose Recordings, and then search to find the recordings that you want to delete. |
| 5 |
Check the corresponding boxes for the recordings that you want to delete. |
| 6 |
Select Move to Trash. |
Restore recordings
You can restore a recording that was moved to the trash for up to 30 days. After 30 days, the system automatically deletes the recording.
| 1 |
Sign in to Control Hub, and go to . |
| 2 |
Select the Webex site for which you want to change the settings, and then click Settings. |
| 3 |
Under Recordings, select Recording Management. |
| 4 |
Choose Trash, and then search to find the recordings that you want to restore. |
| 5 |
Check the corresponding boxes for the recordings to restore. |
| 6 |
Click Restore. |
Permanently delete recordings
You can permanently delete selected recordings from the trash, or empty the trash to delete them all. Deleting recordings frees up extra storage space.
| 1 |
Sign in to Control Hub, and go to . |
| 2 |
Select the Webex site for which you want to change the settings, then click Settings. |
| 3 |
Under Recordings, select Recording Management. |
| 4 |
Select Trash, then search to find the recording to permanently delete. |
| 5 |
Check the corresponding boxes for the recordings that you want to permanently delete. |
| 6 |
Click Delete. |
Reassign a user's recordings to another Webex account
| 1 |
Sign in to Control Hub, and go to . |
| 2 |
Select the Webex site for which you want to change the settings, and then click Settings. |
| 3 |
Under Recordings, select Recording Management. |
| 4 |
Choose Recordings, and search to find the recording that you want to reassign to a different account. |
| 5 |
Check the box next to the desired recording, and click Reassign. |
| 6 |
On the Reassign Owner page, search for and select the new owner of the recordings, then click OK. |
