In-room booking is only available for shared devices.

To enable in-room booking you must set up these in the following order:

  • Configure Hybrid Calendar

  • Configure scheduling account

  • Configure devices with calendar in Control Hub

To enable in-room booking, you need to configure Hybrid Calendar for your organization. You can configure it for Microsoft Exchange, Microsoft 365, or Google Calendar.

See the Deployment Guide for Cisco Webex Hybrid Calendar Service on how to configure Hybrid Calendar.


If meeting schedulers aren’t enabled for the Hybrid Calendar Service, and the only invitees that are enabled for the service are room resources, you must ensure that Exchange doesn’t have a policy to automatically delete meeting comments. Set Delete Comments to False

It’s necessary to configure a scheduling account to allow room devices to schedule meetings.

The scheduling account is used as the meeting organizer for all meetings booked from Webex Devices. This account books the room the same way as a user normally does. By booking meetings from the scheduling account and inviting a room, room policies in the calendaring system are respected. Ensure that you have entered a valid email address that has permissions to book rooms that you plan to enable In-Room Booking for.

Since this account is used to book meetings for all the rooms for a given Exchange configuration, it’s important to make sure that its mailbox is regularly cleaned up. The clean-up is necessary to avoid exceeding Exchange limits. If your Exchange is already set up with a suitable retention policy, make sure it applies to this account. If not, you must configure the mailbox so that all default folders (emails, sent items, and meetings) are automatically deleted after a number of days. The clean-up ensurers that the account can keep scheduling meetings on behalf of the room devices.

Check the following resources for Exchange:

1

Log in to the Expressway web interface.

2

Go to Applications > Hybrid Services > Calendar Service > Microsoft Exchange Configuration.

3

Under Scheduling, enter a valid scheduling account email address that is used book your meeting rooms.



It’s necessary to configure scheduling account to allow room devices to schedule meetings.

The scheduling account is used as the meeting organizer for all meetings booked from Webex Devices. This account books the room the same way as a user normally does. By booking meetings from the scheduling account and inviting a room, room policies in the calendaring system are respected. Ensure that you have entered a valid email address that has permissions to book rooms that you plan to enable In-Room Booking for.

Configure the scheduling account for Google Calendar from Control Hub. From the customer view in https://admin.webex.com, go to Hybrid. From the Hybrid Calendar card for Microsoft 365, click Edit settings.

Check the check box to allow workspaces to schedule meetings. Enter a valid email address for the scheduling account.



It’s necessary to configure scheduling account to allow room devices to schedule meetings.

The scheduling account is used as the meeting organizer for all meetings booked from Webex Devices. This account books the room the same way as a user normally does. By booking meetings from the scheduling account and inviting a room, room policies in the calendaring system are respected. Ensure that you have entered a valid email address that has permissions to book rooms that you plan to enable In-Room Booking for.

Configure the scheduling account for Google Calendar from Control Hub. From the customer view in https://admin.webex.com, go to Hybrid. From the Hybrid Calendar card for Google, click Edit settings.

Check the check boxes to allow your organization to use calendar resources and to allow workspaces to schedule meetings. Make sure that you have configured an ACL account and enter the email for that account.



Before you enable in-room booking, you need to check that One Button to Push (OBTP) has been enabled for those devices. If you want the people in your organization to use voice commands for in-room booking and other device controls, enable Webex Assistant.

Check that calendar is enabled for the workspaces you’re enabling in-room booking for.

1

From the customer view in admin.webex.com, go to Workspaces. Select the workspaces you want to configure from the workspaces list and click Edit.

2

Under In-Room Booking, select On from the drop-down menu.

Individual workspaces: If you want to enable in-room booking for one workspace, select the workspace and click the cogwheel in the Calendar section. Select Edit In-Room Booking Settings and toggle on in-room booking.