Visão geral

You can restrict all users from joining meetings outside your organization, or restrict access to certain in-meeting features to make sure that users follow your organization's policies. Quando os usuários tentam usar um recurso desativado, um indicador aparece para deixá-los saber sobre a restrição definida pela organização.

To ensure security, we recommend applying restrictions to your browsers and all your devices.

Collaboration restrictions only support Webex Meetings and Webex Webinars. Essas restrições não se aplicam às Webex Events (clássicas), Webex Training e Webex Support.

These settings apply only to users who are on the Webex Meetings client version 42.3 or higher and Webex App client version 43.6 or higher.

Users can bypass these restrictions by joining internal and external meetings with their personal email addresses, or as guests. To avoid users bypassing these restrictions, follow the steps in Restrict Collaboration Features for Windows, Mac, Android, and iOS devices, and Chrome and Edge web browsers to add a token to company devices to make sure that accounts used with the devices follow the restrictions set by your organization.

When applying collaboration restrictions:

  • If the user logs in with a different organization ID from the registry, Control Hub follows the most restrictive policy. Both the user policy and the organization policy are checked.
  • If the user logs in with the same organization ID in the registry, Control Hub follows the logged-in user’s policy.

Restrições de colaboração em nível de grupo ou usuário

If you want to set up policies for specific groups or on a per user basis instead of the whole organization, you can do so by creating meetings settings templates.

Permitir ou bloquear usuários externos de entrar em reuniões na sua organização

Você pode permitir ou bloquear usuários fora da sua organização de participarem de reuniões organizadas por usuários em sua organização.

1

Inicie sessão no Control Hub.

2

Go to Services > Meeting > Settings.

3

Under Meetings, select one of the following next to Internal:

  • Allow all external users—Allow users outside of your organization to join meetings hosted by users in your organization.
  • Allow external users with approved email domains—Allow users with email domains that you’ve approved to join meetings hosted by users in your organization.
  • Block external users with selected email domains—Prevent users with email domains that you’ve selected from joining meetings hosted by users in your organization.

    Esse recurso está disponível em nossa plataforma de reunião do Webex Suite.

  • Block all external users—Prevent all users outside of your organization from joining meetings hosted by users in your organization.
4

If you selected Allow external users with approved email domains, enter an approved email domain and click Add. You can also toggle Apply these settings to Personal Room Meetings only on.

5

If you selected Block external users with selected email domains, enter an email domain to block external users and click Add. You can also toggle Apply this configuration to Personal Room Meetings only on.

Quando você bloqueia os usuários de entrar em reuniões externas, eles não podem entrar em reuniões organizadas a partir de sites Webex fora da sua organização. Mas você pode permitir que os usuários participem de reuniões em determinados sitesWebex adicionando esses sites Webex a uma configuração de lista aprovada.

1

Inicie sessão no Control Hub.

2

Go to Services > Meeting > Settings.

3

Under Meetings, select one of the following next to External:

  • Allow all external sites—Allow users to join all external meetings.
  • Allow approved external sites—Allow users to join only external meetings from approved Webex sites.
  • Block selected external sites—Prevent users from joining external meetings hosted on Webex sites that you choose to block.

    Esse recurso está disponível em nossa plataforma de reunião do Webex Suite.

  • Block all external sites—Prevent users from joining external meetings on any Webex site.
4

If you selected Allow approved external sites, enter a Webex sitename and click Add.

5

If you selected Block selected external sites, enter the Webex sites you wish to block and click Add to enforce the restriction.

O que fazer em seguida

Se você permitir que os usuários participem de reuniões externas, poderá selecionar quais recursos de colaboração os usuários têm disponíveis durante reuniões externas.

Restringir os recursos de colaboração em Webex Meetings

These settings apply to users joining internal and external meetings. If you want to restrict your in-meeting features, then you can create and use a custom session type or a meeting settings template.

Session types support only internal meeting policies. Session types are applicable only when the user is the meeting host.

Meeting settings templates support internal and external meeting policies. Meeting settings templates are applicable when the user is the meeting host or participant.

1

Inicie sessão no Control Hub.

2

Go to Services > Meeting > Settings.

3

Toggle the features you want to enable or disable for users during internal or external meetings:

Sessões de breakout

  • Broadcast messages—Allows a meeting host to broadcast a written message to participants in one or all breakout sessions. This is available on the Webex Suite meeting platform.

Ferramentas de colaboração

ConfiguraçãoDescriçãoAvailable on the Webex Suite meeting platform?
Anotação

Se você for um usuário restrito e a anotação estiver desativada, outras pessoas não poderão anotar seu compartilhamento. A anotação está bloqueada para você. When others are sharing, you can view what's being shared, but you can't annotate. If the restricted user is the meeting host, then nobody in the meeting can annotate.

Sim
Sessões de breakout Broadcast messages—Users have access to broadcast messages. Sim
Sondagem

If disabled, the restricted user cannot use the polling feature.

Não

Perguntas e respostas

If disabled, the restricted user cannot use the Q&A feature.

Não

In meeting

ConfiguraçãoDescriçãoAvailable on the Webex Suite meeting platform?
Bate-papo If disabled, the restricted user cannot send or receive chat messages. Sim
Legendas If disabled, the restricted user cannot use the Closed captioning feature. Sim
Enforce virtual background Requires that users have a virtual background in order to turn their video on. Sim
Transferência de arquivos If disabled, the restricted user cannot share files, and cannot view or download shared files. Sim
Lista de participantes If disabled, the restricted user cannot view the participant list. Sim
Tornar-se apresentador If disabled, users cannot take the presenter role.

This only applies to the host. When the restricted user is a participant, the Take presenter feature is enabled.

 Sim
Notas If disabled, the restricted user cannot use the Notes feature. Não
Assistente Webex If disabled, Webex Assistant is not available in the meeting.

This only applies to the host. When the restricted user is a participant, Webex Assistant is enabled.

 Sim

Recording

ConfiguraçãoDescrição

Available on the Webex Suite meeting platform?

Gravação em nuvemIf disabled, the restricted user cannot record a meeting to the cloud.Sim
Gravação no local

If disabled, the restricted user cannot record a meeting to their local computer.

Sim

Controle remoto

  • Turn on remote control—Users can remotely control another computer during the meeting, and allow anyone to remotely control their computers.

ConfiguraçãoDescriçãoAvailable on the Webex Suite meeting platform?
Controle remoto do aplicativoIf unchecked, the restricted user cannot remotely control another user's application.Não
Controle remoto do desktopIf unchecked, the restricted user cannot remotely control another user's desktop.Sim
Controle remoto do navegador da webIf unchecked, the restricted user cannot remotely control another user's web browser.Não

Compartilhando

  • Enable sharing—Allow users to share their screen. Toggle this and/or the following sharing features off to increase security.

ConfiguraçãoDescriçãoAvailable on the Webex Suite meeting platform?
Compartilhamento de aplicativos If unchecked, the restricted user cannot share an application. Sim
Compartilhamento de desktop If unchecked, the restricted user cannot share their desktop. Sim
Compartilhamento de arquivos If unchecked, the restricted user cannot share files.

For organizations not yet on the Webex Suite meeting platform, enabling either File sharing or Whiteboard sharing will grant users access to both features.

 Sim
Compartilhar navegador da Web If unchecked, the restricted user cannot share their web browser, but they can view others' shared web browsers. Não
Compartilhamento do quadro de branco If unchecked, the restricted user cannot share the whiteboard.

For organizations not yet on the Webex Suite meeting platform, enabling either File sharing or Whiteboard sharing will grant users access to both features.

 Sim
Camera sharing If unchecked, the restricted user cannot share video from their camera. Sim

Telefonia

  • Call in (host only)
    • Toll—Allow incoming toll calls only.
    • Toll and toll free—Allow incoming calls which are either toll or toll-free.
    • Global call in—Allow a local phone number to call in to Webex meetings. The local numbers that are available depend on the configuration in your Webex site.
    • Calling Line Identification (CLI)—Allow more security for your meetings. CLI is a form of caller ID that sends a caller's phone number to the system before the call is answered. For more information, see Enable CLI Authentication for Webex Meetings, Webinars, and Training.
      • Check Use authentication PIN if you want to require a PIN when using CLI.
  • Call back (host only)—If toggled on, these options apply to the host. But if toggled off, they are disabled for everyone.

    If Call back is toggled on, you can check the box next to Global call back. If this option is checked, all attendees will be prompted to enter their phone numbers after they join the meeting, and Webex calls back each attendee to connect them to the meeting.

  • VoIP—Allow host and participants to use VoIP.

    If the host is blocked from using VoIP, the participants won’t be affected. VoIP features during the meeting can be freely accessed by participants, if they are individually allowed to use VoIP based on their organizational policies.

  • Other teleconference service (host only)—If toggled off, the host can’t use a third-party teleconference service.

Vídeo

  • Enable video—Allow participants to turn on the video.
    • Standard definition (360p)—User's video can only stream up to 360p.
    • High definition (720p)—User's video can stream up to 720p.

Settings override

  • Override participant settings when hosting—Allow participants to share the same meeting policy as the host.

    Os administradores podem habilitar a substituição de configurações de reunião e usar modelos de configurações existentes para impor políticas de reunião a organizadores específicos. Isso significa que, quando o organizador iniciar uma reunião, todos os participantes seguirão a política do organizador e não a deles.

    This applies only to internal meetings.

Webex Meeting lobbies

  • Allow customized lobbies—If toggled on, you can personalize your meeting lobbies and also manage whether your users can customize theirs.
  • Organization customized lobbies—Create and manage your own customized lobbies for your organization. You can create up to 10 lobbies for your organization. You can make changes to your lobbies and can preview them in real time. You have the option to select a default lobby. The Webex Default lobby is selected if not selection is made. You can edit or delete any lobby except the Webex Default lobby.

    You can control the visibility of any default lobby. Toggle Org access on to allow users within the organization to select the lobby from the drop-down menu in Webex. If toggled off, the lobby is hidden from the drop-down menu. You must have at least one default lobby enabled always.

    Selecting Org default lobby indicates that all users in your organization see that lobby by default, if they don’t customize it.

    You can also assign various default lobbies to different user groups in your organization.

  • Allow users to customize lobbies—Users in your organization can customize their meeting lobbies. Participants can see your user's custom lobby for every meeting that the user hosts.

    You can either enable or disable your user's capability to customize any or all four lobby components, including messages, banners, logos, and videos or images. All these features are enabled by default.

Restrict collaboration features for Windows, Mac, Linux, Android, and iOS devices, and Chrome and Edge web browsers

Se você quiser restringir esses dispositivos de configurações de colaboração em sua organização, você pode editar os arquivos do sistema para que essas configurações se apliquem a qualquer pessoa que utilizar o dispositivo para entrar em uma reunião fora da sua organização.

Para fazer isso, você deve primeiro encontrar e copiar a ID da organização no Control Hub. Depois de obter a ID da organização, siga os passos que se aplicam aos dispositivos que você deseja editar.

Certifique-se de bloquear a ID da organização no registro para que os usuários não possam alterá-la eles mesmos. Se os usuários alterarem a ID da organização, as restrições de colaboração não se aplicarão a seus dispositivos.

To ensure security, we recommend applying restrictions to your browsers and all your devices.

1

Sign in to Control Hub, and go to Management > Account.

2

Click the Copy icon in the Organization ID field.

Restringir recursos de colaboração para dispositivos Windows

Você pode escolher entre três opções para configurar restrições de recursos de colaboração para dispositivos Windows:

  • Configure manually using a registry value—You can manually edit specific devices by adding the organization ID to the registry:

    1. Open the registry and browse to the context where you want to apply this policy. One of:

      • HKEY_CURRENT_USER\SOFTWARE\Policies\CiscoWebex\

      • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\

    2. Create a new string value called OrganizationID.
    3. Right-click the new value and then Modify...
    4. Paste the organization ID in the Value data of the new string.

  • Configure using a Group Policy template—You can import a Group Policy administrative template (.adm) to apply the organization ID to the same registry values as above.

  • Configure using an MSI Installation—You can run a command to install webexapp.msi using the organization ID to edit this registry value: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Webex\Policies\OrganizationID .

Configurar usando as chaves de registro

  1. Abra o Editor de registro.

  2. Adicione a ID da organização a um dos seguintes valores de registro:

    • HKEY_CURRENT_USER\SOFTWARE\Policies\CiscoWebex\OrganizationID

    • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\OrganizationID

Configurar usando um modelo de Política de Grupo

  1. Import an .adm file.

  2. Em uma ferramenta de gerenciamento de políticas de grupo, clique em:

    • Computer Configuration to apply the organization ID to HKEY_CURRENT_USER\SOFTWARE\Policies\CiscoWebex\OrganizationID

    • User Configuration to apply the organization to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\OrganizationID

  3. No painel de navegação, clique em Modelos administrativos > modelos administrativos clássicos (ADM) > Cisco Webex Meetings > Cisco Webex Meetings gerais.

  4. Clique duas vezes em Configurar a ID da organização Cisco Webex.

  5. Clique em Habilitado, adicione o ID da sua organização na caixa Opções e clique em Aplicar.

Configure using a MSI installation

  1. Run the following command to install webexapp.msi with the ORGANIZATIONID parameter to configure HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Webex\Policies\OrganizationID:

    msiexec /i webexapp.msi /log webexapp.log ORGANIZATIONID="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"

Restringir recursos de colaboração para dispositivos Mac

To set up collaboration restrictions on Mac devices, create a .plist file named com.cisco.webexmeetings.config.plist under /Library/Preferences/, and add the following key to the file:

Nome da chave

Valor

Descrição

ID da organização

%OrganizationID%

Especifique a ID da organização que você copiou do Control Hub para as restrições de colaboração.
Restringir recursos de colaboração para dispositivos móveis

Para configurar restrições de colaboração em dispositivos móveis Android e iOS, você deve configurar a ID da organização usando o serviço de Configuração de aplicativos de gerenciamento de dispositivos móveis.

Esse recurso funciona apenas para dispositivos móveis que usam o aplicativo Webex Meetings na versão 41.7 e posterior.

Chave de configuração

Tipo de valor

Descrição

ID da organização

sequência

Especifique a ID da organização que você copiou do Control Hub para as restrições de colaboração.
Restrict collaboration features for Google Chrome on Windows

Para que as políticas da sua organização se apliquem aos usuários que participem do Google Chrome, você deve adicionar o plug-in da Política do Webex Meetings baixado da Chrome Web Store e, em seguida, adicionar uma regra para a sua organização à política.

Users who are restricted from joining certain meetings see the following message when they try to join a restricted meeting through Google Chrome.

  1. Open Google Chrome's IT admin page at https://admin.google.com.

  2. Adicione a extensão Webex Meetings Política de plug-in da ajuda indo para Chrome > Aplicativos e extensões > usuários e navegadores > Adicionar aplicativo ou extensão do Chrome pela ID.

  3. Adicione o seguinte ramal por ID: denhmfenjcamjiamkogegcjieeiahjgp.

  4. Add the following rule to the policy (using your own organization ID):

    {

    "orgID": {

    "Value": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"

    }

    }

  5. Clique com o botão direito do mouse na guia e selecione Forçar instalação.

Configure using a group policy template

You can use group policies to install the Webex Meetings policy extension.

Before you begin ensure that you’ve imported the ADM or ADMX templates for Google Chrome.

  1. In the Group Policy Editor, go to Computer configuration > Policies > Administrative Templates > Google Chrome > Extensions.

  2. Select 'Configure the list of force-installed app and extensions'.

  3. Right-click, and select Edit.

  4. Select Enabled.

  5. Click Show.

  6. Enter the following ID under 'Extension/App IDs and update URLs to be silently installed'.

    denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx

  7. Clique em Aplicar.

It may take time for Chrome to load the configuration. You can restart Google Chrome or reload the policies by entering chrome://policy/ in the address bar.

Webex meetings policy extension Chrome

Configure the organization ID with the registry key using a group policy

You can use Microsoft Group Policy to install the Webex Meetings Policy extension on to Google Chrome and configure the organization ID.

  1. In the Group Policy Management Editor, create a new Group Policy Object (GPO).

    You can also edit an existing GPO.

  2. Link the GPO to the organization containing your users or devices, and switch to GPO Edit mode.

  3. Go to Computer Configuration > Preferences > Windows Settings > Registry.

  4. Right-click on Registry and select New > Registry Item.

  5. In the New Registry Properties window, select the General tab.

  6. Under Action, select Create.

  7. Insira os seguintes detalhes:

    • Hive—HKEY_LOCAL_MACHINE

    • Key Path—SOFTWARE\Policies\Google\Chrome\3rdparty\extensions\denhmfenjcamjiamkogegcjieeiahjgp\policy

    • Value name—orgID

    • Value type—REG_SZ

    • Value data—The organization ID provided by Cisco.

  8. Clique em Aplicar.

    Configure org ID with registry key via group policy Chrome

Restrict collaboration features for Google Chrome on Mac

You must install and configure the Webex Meetings policy extension on Chrome browsers. This configuration applies your organization's meeting restrictions policy to users who join meetings using Chrome on MacOS computers. The details you need are:

  • Extension ID: This is the same for everybody: denhmfenjcamjiamkogegcjieeiahjgp
  • Your organization ID: Unique to your Webex organization. You can copy this ID from Control Hub, on the Management > Account page.

Using Google Admin console

Describes how to force install the Webex Meetings extension with Google Admin console and configure it with your organization ID.

  1. Sign in to your Google Admin console at https://admin.google.com.

  2. Go to Chrome > Apps & extensions > Users & browsers > Add Chrome app or extension by ID.

  3. Adicione o seguinte ramal por ID: denhmfenjcamjiamkogegcjieeiahjgp.

  4. Add the following rule to the policy (using your own organization ID):

    {

    "orgID": {

    "Value": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"

    }

    }

  5. Clique com o botão direito do mouse na guia e selecione Forçar instalação.

Setting MacOS preference

Describes how to force install the Webex Meetings extension using Chrome's 

ExtensionInstallForcelist
preference on MacOS, and then configure the extension with your organization ID.

  1. Read the topic ExtensionInstallForcelist at Google's Chrome Enterprise policy documentation.

  2. Use your Mobile Device Management software to update the 

    ExtensionInstallForcelist
    preference.

    • Add the following extension ID: denhmfenjcamjiamkogegcjieeiahjgp and

    • Add the update URL for the extension: https://clients2.google.com/service/update2/crx

    You should end up with a new string in the array that defines the extension force install list:

     <array> <string>denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx</string> <string>other-extension-id;other-extension-update-URL</string> <string>another-extension-id;another-extension-update-URL</string> </array>

  3. Deploy the modified configuration profile to your MacOS computers.

    Webex policy extension for Chrome

  4. Verify that the extension is installed on the Mac.

Create a configuration profile

Describes how to configure your organization ID for the Webex policy extension.

  1. Create a property list file com.google.Chrome.extensions.denhmfenjcamjiamkogegcjieeiahjgp.plist with your organization ID using the following value: 

     <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>orgID</key> <string>xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx</string> </dict> </plist>

  2. Deploy the modified configuration profile to your MacOS computers.

  3. Verify that your Meetings policy applies when a user on a managed MacOS computer uses Chrome to join a meeting.

    Organization ID for Webex policy extension

Restrict collaboration features for Microsoft Edge

You can apply collaboration restrictions to your organization for users who join from Microsoft Edge. You can use the Google Chrome browser extension on Microsoft Edge as well.

Before you begin ensure that your device is enrolled for mobile device management (MDM).

Create a new configuration profile

  1. Sign in to the Microsoft admin page, and go to Devices > Configuration profiles > Create profile.

  2. Select the following properties:

    • Platform—Windows 10 or later.

    • Profile type—Templates.

  3. Clique em Criar.

  4. Under Basics, select a name and description for your organization's policy.

  5. Clique em Próximo.

  6. Under Configuration settings > Computer Configuration, search for ‘Control which extensions are installed silently’ and select it.

  7. Select Enabled and enter the following ID under 'Extension/App IDs and update URLs to be silently installed':

    denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx?response=updatecheck&x=id%3Ddenhmfenjcamjiamkogegcjieeiahjgp%26uc

  8. Clique em Próximo.

  9. (Optional) Under Scope tags, you can assign scope tags to the profile.

  10. Under Assignments, select 'Add all users' and 'Add all devices'.

  11. Clique em Próximo.

  12. Under Review + create, review your settings and click Create.

Sync your managed device

  1. On your managed device, go to Settings > Accounts > Access work or school.

  2. Under 'Connected to MSFT MDM', click Info.

  3. Scroll to 'Device sync status' and click Sync.

    The Google Chrome extension is installed once the sync is complete. You can verify the sync by checking the Registry Editor in the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\ExtensionInstallForcelist

    The extension is also available in Microsoft Edge at edge://extensions.

Configure using registry key

To configure the policy for a specific organization ID, the Chrome extension reads a policy that is set in the registry. You can manually import a registry key by creating a .reg file.

  1. Abra o Editor de registro.

  2. Create a .reg file with the following value: 

    Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\3rdparty\extensions\denhmfenjcamjiamkogegcjieeiahjgp\policy] "orgID"="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx"

  3. Double-click the file to install the registry key.

    You can also use PowerShell to install the registry key. Use the following value:

    reg import .\edge_policy.reg

Verify your organization ID

  1. Restart Microsoft Edge and go to web.webex.com.

  2. Open the developer console and enter webex.config.meetings.installedOrgID.

    The organization ID from the .reg file is shown.

Configure using a group policy template

You can use group policies to install the Webex Meetings policy extension.

Before you begin ensure that you’ve imported the Microsoft Edge administrative templates.

  1. In the Group Policy Editor, go to Administrative Templates > Microsoft Edge > Extensions.

  2. Select 'Control which extensions are installed silently'.

  3. Select Enabled.

  4. Click Show.

  5. Enter the following ID under 'Extension/App IDs and update URLs to be silently installed'.

    denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx

  6. Clique em Aplicar.

Configure organization ID with registry key using group policy

You can use Microsoft Group Policy to install the Webex Meetings Policy extension on to Microsoft Edge and configure the organization ID.

  1. In the Group Policy Management Editor, create a new Group Policy Object (GPO).

    You can also edit an existing GPO.

  2. Link the GPO to the organization containing your users or devices, and switch to GPO Edit mode.

  3. Go to Computer Configuration > Preferences > Windows Settings > Registry.

  4. Right-click on Registry and select New > Registry Item.

  5. In the New Registry Properties window, select the General tab.

  6. Under Action, select Create.

  7. Insira os seguintes detalhes:

    • Hive—HKEY_LOCAL_MACHINE

    • Key Path—SOFTWARE\Policies\Microsoft\Edge\3rdparty\extensions\denhmfenjcamjiamkogegcjieeiahjgp\policy

    • Value name—orgID

    • Value type—REG_SZ

    • Value data—The organization ID provided by Cisco.

  8. Clique em Aplicar.

Problemas conhecidos

Problemas conhecidos de Assistente Webex para o Meetings

Se uma reunião tiver legendas e Assistente Webex ativadas, os usuários com esses dois recursos desativados não poderão desativar os dois durante a reunião se receberem a função de anfitrião.

Problemas conhecidos dos dispositivos Webex

  • Os usuários em dispositivos Mac podem assumir a função de apresentador dos usuários nos dispositivos Webex mesmo que o recurso Assumir o apresentador tenha sido desativado.
  • Os usuários com o recurso de Anotação desativado ainda verão anotações quando usarem dispositivos Webex para entrar em reuniões.
  • Collaboration restrictions are not applicable for Webex Devices (personal and shared) on Webex Meetings. This means, if the admin disables certain features, the user can still use those features on Webex Devices. For example, if sharing is disabled, the user (host or participant) can still share regardless of the meeting policy or Webex Device used.

Problemas conhecidos com versões mais antigas do cliente

Recomendamos que você atualize o cliente Webex Meetings para a última versão (WBS 42.7 ou superior) ou pelo menos para a versão de bloqueio mais recente (WBS42.6) para que os usuários obterem a melhor experiência com recursos de colaboração. Se os usuários estão em uma versão de cliente mais antiga (como WBS 42.3 ou inferior), alguns recursos de colaboração podem não estar disponíveis ou podem funcionar incorretamente.

Problemas conhecidos com a restrição de recursos de anotação e compartilhamento de arquivos e do quadro de informações

Quando a anotação é restrita, mas o compartilhamento de arquivos e do quadro de informações não é, os usuários ainda poderão ver as anotações se o apresentador compartilhar um quadro de informações e começar a anotar.

Restrict collaboration features for Windows, Mac, Linux, Android, and iOS devices, and Chrome and Edge web browsers

Se você quiser restringir esses dispositivos de configurações de colaboração em sua organização, você pode editar os arquivos do sistema para que essas configurações se apliquem a qualquer pessoa que utilizar o dispositivo para entrar em uma reunião fora da sua organização.

Para fazer isso, você deve primeiro encontrar e copiar a ID da organização no Control Hub. After getting the organization ID, follow the steps to the devices you want to edit.

Certifique-se de bloquear a ID da organização no registro para que os usuários não possam alterá-la eles mesmos. Se os usuários alterarem a ID da organização, as restrições de colaboração não se aplicarão a seus dispositivos.

To ensure security, we recommend applying restrictions to your browsers and all your devices.

1

Sign in to Control Hub, and go to Management > Account.

2

Click the Copy icon in the Organization ID field.

Restringir recursos de colaboração para dispositivos Windows

You can choose from these options to set up collaboration feature restrictions for Windows devices:

Configurar usando as chaves de registro

You can manually edit specific devices by adding the organization ID to one of these registry values:

  1. Abra o Editor de registro.

  2. Adicione a ID da organização a um dos seguintes valores de registro:

    • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\OrganizationID

    • HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Spark Native\OrganizationID

For meetings on the Webex Suite meeting platform, you can set the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\AllowOrganizationIDInHKCU with Value as 1 and Type as DWORD32, and apply the organization ID to one of these registry values:

  • HKEY_CURRENT_USER\SOFTWARE\Policies\CiscoWebex\OrganizationID

  • HKEY_ CURRENT_USER\SOFTWARE\Cisco Spark Native\OrganizationID

Configurar usando um modelo de Política de Grupo

You can import a Group Policy administrative template .adm or .admx file to apply the organization ID to the same registry values as above.

Import an .adm file:

  1. Download the group policy administrative template and add it to the group policy management tool.

  2. In the group policy management tool, click either:

    • Computer Configuration to apply the organization ID to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\OrganizationID

    • User Configuration to apply the organization to HKEY_ CURRENT_USER\SOFTWARE\Policies\CiscoWebex\OrganizationID

  3. No painel de navegação, clique em Modelos administrativos > modelos administrativos clássicos (ADM) > Cisco Webex Meetings > Cisco Webex Meetings gerais.

  4. Clique duas vezes em Configurar a ID da organização Cisco Webex.

  5. Clique em Habilitado, adicione o ID da sua organização na caixa Opções e clique em Aplicar.

Import an .admx file:

  1. Download the group policy administrative template and add it to the PolicyDefinitions folder.

  2. In the group policy management tool, click either:

    • Computer Configuration to apply the organization ID to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\OrganizationID

    • User Configuration to apply the organization to HKEY_ CURRENT_USER\SOFTWARE\Policies\CiscoWebex\OrganizationID

  3. In the navigation panel, click Administrative Templates > Cisco WebEx Meetings > Cisco WebEx Meetings General Settings.

  4. Clique duas vezes em Configurar a ID da organização Cisco Webex.

  5. Clique em Habilitado, adicione o ID da sua organização na caixa Opções e clique em Aplicar.

Configurar usando uma instalação MSI

You can run the following command to install webexapp.msi with the ORGID parameter to configure the organization ID to this registry value: HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Spark Native\OrganizationID.

Por exemplo:

msiexec /i c:\work\Webex.msi ACCEPT_EULA=TRUE EMAIL=xxxx@example.com ORGID=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Configure using a priority order

You can set the priority order from high to low.

You can set the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\AllowOrganizationIDInHKCU with Value as 1 and Type as DWORD32.

The organization ID is retrieved with the following sequence with high to low priority:

  • HKEY_CURRENT_USER\SOFTWARE\Policies\CiscoWebex\OrganizationID (configured manually or through group policy template)
  • HKEY_CURRENT_USER\SOFTWARE\Cisco Spark Native\OrganizationID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\CiscoWebex\OrganizationID (configured manually or through group policy template)
  • HKEY_LOCAL_MACHIN\SOFTWARE\Cisco Spark Native\OrganizationID (configured through MSI installation)
Restringir recursos de colaboração para dispositivos Mac

You can choose from three options to set up collaboration feature restrictions for Mac devices:

Configure using mobile device management (MDM)

We recommend following the Webex App MDM Deployment procedure to add the organization ID to the preference domain Cisco-Systems.Spark.

Restrict collaboration features for Linux devices

To set up collaboration restrictions for the Webex Suite meeting platform on Linux devices, create a .json file named managedConfig.json and add the following key to the file:

Nome da chave

Local

File content

ID da organização

/etc/cisco-webex/managedConfig.json

managedConfig.json

{

"organization-id": "xxxxxxxx"

}

Restringir recursos de colaboração para dispositivos móveis
Restrict collaboration features for Google Chrome on Windows

Para que as políticas da sua organização se apliquem aos usuários que participem do Google Chrome, você deve adicionar o plug-in da Política do Webex Meetings baixado da Chrome Web Store e, em seguida, adicionar uma regra para a sua organização à política.

Users who are restricted from joining certain meetings see the following message when they try to join a restricted meeting through Google Chrome.

  1. Open Google Chrome's IT admin page at https://admin.google.com.

  2. Adicione a extensão Webex Meetings Política de plug-in da ajuda indo para Chrome > Aplicativos e extensões > usuários e navegadores > Adicionar aplicativo ou extensão do Chrome pela ID.

  3. Adicione o seguinte ramal por ID: denhmfenjcamjiamkogegcjieeiahjgp.

  4. Add the following rule to the policy (using your own organization ID):

    {

    "orgID": {

    "Value": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"

    }

    }

  5. Clique com o botão direito do mouse na guia e selecione Forçar instalação.

Configure using a group policy template

You can use group policies to install the Webex Meetings policy extension.

Before you begin ensure that you’ve imported the ADM or ADMX templates for Google Chrome.

  1. In the Group Policy Editor, go to Computer configuration > Policies > Administrative Templates > Google Chrome > Extensions.

  2. Select 'Configure the list of force-installed app and extensions'.

  3. Right-click, and select Edit.

  4. Select Enabled.

  5. Click Show.

  6. Enter the following ID under 'Extension/App IDs and update URLs to be silently installed'.

    denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx

  7. Clique em Aplicar.

It may take time for Chrome to load the configuration. You can restart Google Chrome or reload the policies by entering chrome://policy/ in the address bar.

Webex meetings policy extension Chrome

Configure the organization ID with the registry key using a group policy

You can use Microsoft Group Policy to install the Webex Meetings Policy extension on to Google Chrome and configure the organization ID.

  1. In the Group Policy Management Editor, create a new Group Policy Object (GPO).

    You can also edit an existing GPO.

  2. Link the GPO to the organization containing your users or devices, and switch to GPO Edit mode.

  3. Go to Computer Configuration > Preferences > Windows Settings > Registry.

  4. Right-click on Registry and select New > Registry Item.

  5. In the New Registry Properties window, select the General tab.

  6. Under Action, select Create.

  7. Insira os seguintes detalhes:

    • Hive—HKEY_LOCAL_MACHINE

    • Key Path—SOFTWARE\Policies\Google\Chrome\3rdparty\extensions\denhmfenjcamjiamkogegcjieeiahjgp\policy

    • Value name—orgID

    • Value type—REG_SZ

    • Value data—The organization ID provided by Cisco.

  8. Clique em Aplicar.

    Configure org ID with registry key via group policy Chrome

Restrict collaboration features for Google Chrome on Mac

You must install and configure the Webex Meetings policy extension on Chrome browsers. This configuration applies your organization's meeting restrictions policy to users who join meetings using Chrome on MacOS computers. The details you need are:

  • Extension ID: This is the same for everybody: denhmfenjcamjiamkogegcjieeiahjgp
  • Your organization ID: Unique to your Webex organization. You can copy this ID from Control Hub, on the Management > Account page.

Using Google Admin console

Describes how to force install the Webex Meetings extension with Google Admin console and configure it with your organization ID.

  1. Sign in to your Google Admin console at https://admin.google.com.

  2. Go to Chrome > Apps & extensions > Users & browsers > Add Chrome app or extension by ID.

  3. Adicione o seguinte ramal por ID: denhmfenjcamjiamkogegcjieeiahjgp.

  4. Add the following rule to the policy (using your own organization ID):

    {

    "orgID": {

    "Value": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"

    }

    }

  5. Clique com o botão direito do mouse na guia e selecione Forçar instalação.

Setting MacOS preference

Describes how to force install the Webex Meetings extension using Chrome's 

ExtensionInstallForcelist
preference on MacOS, and then configure the extension with your organization ID.

  1. Read the topic ExtensionInstallForcelist at Google's Chrome Enterprise policy documentation.

  2. Use your Mobile Device Management software to update the 

    ExtensionInstallForcelist
    preference.

    • Add the following extension ID: denhmfenjcamjiamkogegcjieeiahjgp and

    • Add the update URL for the extension: https://clients2.google.com/service/update2/crx

    You should end up with a new string in the array that defines the extension force install list:

     <array> <string>denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx</string> <string>other-extension-id;other-extension-update-URL</string> <string>another-extension-id;another-extension-update-URL</string> </array>

  3. Deploy the modified configuration profile to your MacOS computers.

    Webex policy extension for Chrome

  4. Verify that the extension is installed on the Mac.

Create a configuration profile

Describes how to configure your organization ID for the Webex policy extension.

  1. Create a property list file com.google.Chrome.extensions.denhmfenjcamjiamkogegcjieeiahjgp.plist with your organization ID using the following value: 

     <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>orgID</key> <string>xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx</string> </dict> </plist>

  2. Deploy the modified configuration profile to your MacOS computers.

  3. Verify that your Meetings policy applies when a user on a managed MacOS computer uses Chrome to join a meeting.

    Organization ID for Webex policy extension

Restrict collaboration features for Microsoft Edge

You can apply collaboration restrictions to your organization for users who join from Microsoft Edge. You can use the Google Chrome browser extension on Microsoft Edge as well.

Before you begin ensure that your device is enrolled for mobile device management (MDM).

Create a new configuration profile

  1. Sign in to the Microsoft admin page, and go to Devices > Configuration profiles > Create profile.

  2. Select the following properties:

    • Platform—Windows 10 or later.

    • Profile type—Templates.

  3. Clique em Criar.

  4. Under Basics, select a name and description for your organization's policy.

  5. Clique em Próximo.

  6. Under Configuration settings > Computer Configuration, search for ‘Control which extensions are installed silently’ and select it.

  7. Select Enabled and enter the following ID under 'Extension/App IDs and update URLs to be silently installed':

    denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx?response=updatecheck&x=id%3Ddenhmfenjcamjiamkogegcjieeiahjgp%26uc

  8. Clique em Próximo.

  9. (Optional) Under Scope tags, you can assign scope tags to the profile.

  10. Under Assignments, select 'Add all users' and 'Add all devices'.

  11. Clique em Próximo.

  12. Under Review + create, review your settings and click Create.

Sync your managed device

  1. On your managed device, go to Settings > Accounts > Access work or school.

  2. Under 'Connected to MSFT MDM', click Info.

  3. Scroll to 'Device sync status' and click Sync.

    The Google Chrome extension is installed once the sync is complete. You can verify the sync by checking the Registry Editor in the following location:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\ExtensionInstallForcelist

    The extension is also available in Microsoft Edge at edge://extensions.

Configure using registry key

To configure the policy for a specific organization ID, the Chrome extension reads a policy that is set in the registry. You can manually import a registry key by creating a .reg file.

  1. Abra o Editor de registro.

  2. Create a .reg file with the following value: 

    Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\3rdparty\extensions\denhmfenjcamjiamkogegcjieeiahjgp\policy] "orgID"="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx"

  3. Double-click the file to install the registry key.

    You can also use PowerShell to install the registry key. Use the following value:

    reg import .\edge_policy.reg

Verify your organization ID

  1. Restart Microsoft Edge and go to web.webex.com.

  2. Open the developer console and enter webex.config.meetings.installedOrgID.

    The organization ID from the .reg file is shown.

Configure using a group policy template

You can use group policies to install the Webex Meetings policy extension.

Before you begin ensure that you’ve imported the Microsoft Edge administrative templates.

  1. In the Group Policy Editor, go to Administrative Templates > Microsoft Edge > Extensions.

  2. Select 'Control which extensions are installed silently'.

  3. Select Enabled.

  4. Click Show.

  5. Enter the following ID under 'Extension/App IDs and update URLs to be silently installed'.

    denhmfenjcamjiamkogegcjieeiahjgp;https://clients2.google.com/service/update2/crx

  6. Clique em Aplicar.

Configure organization ID with registry key using group policy

You can use Microsoft Group Policy to install the Webex Meetings Policy extension on to Microsoft Edge and configure the organization ID.

  1. In the Group Policy Management Editor, create a new Group Policy Object (GPO).

    You can also edit an existing GPO.

  2. Link the GPO to the organization containing your users or devices, and switch to GPO Edit mode.

  3. Go to Computer Configuration > Preferences > Windows Settings > Registry.

  4. Right-click on Registry and select New > Registry Item.

  5. In the New Registry Properties window, select the General tab.

  6. Under Action, select Create.

  7. Insira os seguintes detalhes:

    • Hive—HKEY_LOCAL_MACHINE

    • Key Path—SOFTWARE\Policies\Microsoft\Edge\3rdparty\extensions\denhmfenjcamjiamkogegcjieeiahjgp\policy

    • Value name—orgID

    • Value type—REG_SZ

    • Value data—The organization ID provided by Cisco.

  8. Clique em Aplicar.

Problemas conhecidos

Known issues for Webex App

  • When applying collaboration restrictions, it may take up to 30 minutes for new policies to be applied for meetings on the Webex Suite meeting platform.
  • When a user pairs with a personal mode device, cloud recording policies for the user are applied to their personal device. But when a user is paired with a shared room device, cloud recording policies are determined by the meeting policy, and not the user policy. This is applicable for meetings on the Webex Suite meeting platform.
  • When using the Webex Suite meeting platform, if a Windows, Mac, or iOS user isn’t allowed to join a meeting, the user is asked to switch their account. By clicking Switch Account, the Webex App restarts and the user is taken back to the sign-in page. But, for Android users, clicking Switch Account doesn’t restart the Webex App instead, it closes the application.
  • When using meetings on the Webex Suite meeting platform, the meeting policy for Grab Presenter only applies if the user is the host.
  • When launching the Webex App through Safari or Firefox, if Video or VoIP is disabled, the user can still send or receive Video and VoIP.

Problemas conhecidos dos dispositivos Webex

When administrators disable Whiteboards, Closed Captioning, or Recordings, these features are blocked on devices, but the error message doesn’t show the reason for the block for Webex App meetings on the Webex Suite meeting platform.

  • Features are blocked based on the user policy for personal mode devices.
  • Features are blocked based on the meeting policy for shared mode devices.

Problemas conhecidos com versões mais antigas do cliente

We recommend that you upgrade the Webex App for the Webex Suite meeting platform to the client version WBS 43.6 or above, so users get the best experience with collaboration features. If users are on an older client version, then some collaboration features may not be available or may work incorrectly.