Microsoft Outlook 2013 and later / Microsoft Exchange 2013 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Microsoft Outlook 2013 and later / Microsoft Exchange 2010 SP3 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Microsoft Outlook 2013 and latest / Microsoft Exchange 2016 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Microsoft Outlook 2016 / Microsoft Exchange 2010 SP3 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Microsoft Outlook 2016 / Microsoft Exchange 2013 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Microsoft Outlook 2016/ Microsoft Exchange 2016 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Microsoft Outlook 2019/ Microsoft Exchange 2019 (Includes Office 365 hosted)

Yes

Yes

Yes

Yes

Safari 9.x latest

Yes

Yes

Yes

Yes

Yes

Safari 10.x latest

No

Yes

Yes

Yes

Yes

Safari 11.x latest

No

No

Yes

Yes

Yes

Safari 12.x latest

No

No

No

Yes

Yes

Safari 13.x latest

No

No

No

No

Yes

Safari 9.x latest

Yes

Yes

Yes

Yes

Yes

Safari 10.x latest

No

Yes

Yes

Yes

Yes

Safari 11.x latest

No

No

Yes

Yes

Yes

Safari 12.x latest

No

No

No

Yes

Yes

Safari 13.x latest

No

No

No

No

Yes

Citrix XenApp Share 7.6

Yes

Citrix XenApp Share 7.12

Yes

Citrix XenDesktop 5.6, 7.6

Yes

Webex Meetings

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Webex Training

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Webex Events

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Webex Support

Webex Teleconference

Audio options are integrated into online sessions:

• Call in- Webex provides a toll or toll-free phone number to call when joining a session (global numbers are also available)

• Call back- When a user joins a session, enter a phone number to be called by Webex

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Audio broadcast

One-way audio, for meetings where attendees only listen. A host speaks by using a microphone connected to their computer.

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Integrated Voice-over-IP (VoIP) Audio

Instead of using a telephone, use a computer to send the audio over the Internet.

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Personal Conferencing

Personal Conferencing allows users to start an audio conference and then optionally expand the meeting to include an online meeting, including video conferencing.

A Personal Conferencing account can have up to three sets of access numbers (host and attendee access codes). To sign up for a Personal Conferencing account, go to the My Webex tab and select Personal Conferencing.

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Other Teleconference Service

Use a third-party teleconference service.

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Conference size

How many attendees can attend a session

3000 for Webex Events (classic) that support 3000 attendees

1000 for Webex Events (classic) that support 1000 attendees

Up to 1000 on telephone and up to 2000 on Webex VoIP for Webex Events (classic) that support 3000 attendees

Up to 1000 on telephone or up to 1000 on Webex VoIP for Webex Events (classic) that support 1000 attendees

1000 for Webex Meetings

3000 for Webex Events (classic) that support 3000 attendees

1000 for Webex Events (classic) that support 1000 attendees

1000 for Webex Training

500 attendees

Multiple speakers

How many active speakers there can be in the conference

Only hosts, presenters and panelists can speak

No limitations

No limitations

No limitations

Entry and exit tones

Webex can play a sound when attendees join and leave the session

No

Yes

No

Yes

Mute on entry

Automatically mute attendee microphones when they enter the session

N/A

Yes

Yes

No

Automatically start the audio conference

Start the audio when an attendee joins the session; If the host hasn't joined, attendees hear a recorded message that informs them that the host isn't present

Yes

Optional

No

Optional

Save default settings

Save default audio settings in the My Webex profile to make it easier to start and schedule sessions with preferred settings

Yes

Yes

Yes

Yes

Reports

Run reports that show Webex Audio usage

Yes

Yes

Yes

Yes

TCP/UDP support

Webex supports UDP and TCP protocols

Yes

N/A

Yes

N/A

Support for Webex Audio (hybrid audio) meeting

Webex Audio (hybrid audio) meeting where attendees have the flexibility to join a conference through telephone or desktop-based VoIP.

Yes

Yes

No

N/A

Enabled by request only—Up to full high-definition resolution (1080p)

Video resolution can go up to full high-definition 1080p resolution (1920×1080).

Yes

Yes

Yes

No

Up to high-definition resolution (720p)

Video resolution can go up to high-definition 720p resolution (1280×720).

Yes

Yes

Yes

No

Up to high-quality resolution (360p)

Video resolution can go up to high-quality 360p resolution (640×360).

Yes

Yes

Yes

Yes

Full-screen video view

Full-screen video view with high-definition or high-quality video display (depending on monitor size) and five video thumbnails.

Yes

Yes

Yes

Yes (but does not include video thumbnails)

Expanded full-screen video view

Expand the active speaker to the whole screen, which also allows high-definition video to be received.

Yes

Yes

Yes

No

Active speaker video display in full-screen sharing view

Floating active speaker video display when sharing in full-screen view.

Yes

Yes

Yes

In full-screen view, the CSR views video in a separate panel; the customer views video in an embedded area of the customer console.

Video self-view in full-screen sharing view

View self-view video in the main video display when sharing in full-screen view. Start or stop sending video from the self-view video window.

Yes

Yes

Yes

No

Active speaker switching

Automatic video switching to the loudest active speaker.

Yes

Yes

Yes

No

Video thumbnails

Video-based participant list with video thumbnails.

Yes

Yes

Yes

No

Auto-adjust Video

Automatic configuration of participants' video quality according to available network bandwidth.

Yes

Yes

Yes

Yes

Camera hot plug-in

Attendees can connect and switch web cams while in a meeting.

Yes

Yes

Yes

Yes

Lock video

Presenter can determine whose video will be displayed to all participants.

Yes

Yes

Yes

No

High-definition video decode offloading to GPU

Supported GPU chipsets can offload decode processing from the host CPU.

Yes

Yes

No

No