Use Control Hub to specify your contact information for CI-linked sites.

The information that you specify appears for each of the following scenarios:

  • When a user selects Downloads > Version information .

  • When a user selects Support > Help > Contact Support .

  • When a Webex Support user selects Support > Contact Us > Contact Support .

  • When a host tries to log in to their locked or deactivated account.


If your site has a customized Help URL in the left navigation, this feature isn’t available.

1

Sign in to Site Administration, and go to Configuration > Common Site Settings > Site Admin Contact Info .

2

In the Contact Info dialog box, enter the contact information for the site administrator.

You can create a custom message and provide details such as the name, phone number, and email address of the site administrator. A preview of the message appears in the box following your entry.

3

Select Update .

Here's an example of where the information appears:

Support page, with customized support information.

1

Sign in to Control Hub.

2

In the left navigation pane, under Management, click Organization Settings.

3

Scroll down to Customize support information section, and enter contact information for the site administrator.

You can create a custom message and provide details such as the name, phone number, and email address of the site administrator. A preview of the message appears in the box following your entry.

Here's an example of where the information appears:

Support page with customized support information.