Site administrators can make contact information available on their site so their end users can reach them for help with their accounts.
Use Control Hub to specify your contact information for CI-linked sites. |
The information that you specify appears for each of the following scenarios:
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When a user selects
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When a user selects
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When a Webex Support user selects Support > Contact Us > Contact Support .
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When a host tries to log in to their locked or deactivated account.
If your site has a customized Help URL in the left navigation, this feature isn’t available. |
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Sign in to Site Administration, and go to . |
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In the Contact Info dialog box, enter the contact information for the site administrator. You can create a custom message and provide details such as the name, phone number, and email address of the site administrator. A preview of the message appears in the box following your entry. |
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Select Update . Here's an example of where the information appears: ![]() |
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Sign in to Control Hub. |
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In the left navigation pane, under Management, click Organization Settings. |
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Scroll down to Customize support information section, and enter contact information for the site administrator. You can create a custom message and provide details such as the name, phone number, and email address of the site administrator. A preview of the message appears in the box following your entry. Here's an example of where the information appears: ![]() |