Error: 'Enter the Teleconference, Pass code and Other Instructions' While Scheduling a Personal Room Meeting
Error: 'Enter the Teleconference, Pass code and Other Instructions' while scheduling a Personal Room meeting using the Webex Desktop App.
Unable to schedule a Personal Room meeting using the Webex Desktop App, prompts to enter teleconference information.
A Personal Room meeting scheduled using the Webex Desktop App, uses the Webex Meetings default template. If the site has Webex Audio enabled and 'Default site audio option:' is set to Other teleconferencing service, then the users will encounter an Error: 'Enter the Teleconference, Pass code and Other Instructions' while scheduling a Personal Room meeting using Webex Desktop App.
For Site Administrators
To resolve this issue change the default audio conference type:- Log in to your Webex site administration page. (Example: SITENAME.Webex.com/admin.php)
- Click on Configuration.
- Hover the mouse on Common Site Settings > Options.
- Scroll down to the Default Scheduler Options section.
- In the Default site audio options: area, select the Webex teleconferencing radio button.
- Go to the bottom of the page, then click the Update button.
For Hosts
Host may create a new meeting template and change the audio conferencing type to Webex Audio.To set the default template in the Webex Desktop App:
- Open Microsoft Outlook.
- Click on the Webex or Schedule Meeting drop-down arrow in the Webex Toolbar.
- Select Meeting Templates.
- In the Meeting Template drop-down box, select the template you created.
- Click the Set as My Default button.
- Click the Close button.
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