Error: 'Enter the Teleconference, Pass code and Other Instructions' While Scheduling a Personal Room Meeting
ISSUE
A Personal Room meeting scheduled using the Webex Desktop App, uses the Webex Meetings default template. If the site has Webex Audio enabled and 'Default site audio option:' is set to Other teleconferencing service, then the users will encounter an Error: 'Enter the Teleconference, Pass code and Other Instructions' while scheduling a Personal Room meeting using Webex Desktop App.
For Control Hub
To resolve this issue, change the default audio conference type:- Sign in to Control Hub and go to Services.
- Click on Meeting, and select the Site.
- Click on Common Settings.
- Select Scheduler.
- Scroll down to the Default Scheduler Options section.
- Select the Webex teleconferencing radio button in the Default site audio options area.
- Scroll down to the bottom of the page, then click the Save button.
For Hosts
The host may create a new meeting template and change the audio conferencing type to Webex Audio.To set the default template in the Webex Desktop App:
- Open Microsoft Outlook.
- Click on the Webex or Schedule Meeting drop-down arrow in the Webex Toolbar.
- Select Meeting Templates.
- Select the template you created in the Meeting Template drop-down box.
- Click the Set as My Default button.
- Click the Close button.
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