In the beginning of a meeting, you can see the name labels for the first 60 seconds for up to 4 people on the far-end. After that, the active speakers name is visible for a short while when they start speaking.

If name labels are enabled for your organization, you can turn it on and off on your room device from the Touch 10 controller. If you turn off name labels, those are not sent during the next call. You will however receive name labels if those are available. The name labels are turned back on automatically after the call ends.

Name labels are not available on trans-coded conferences or on soft clients.


On the Touch 10 controller, tap the device name on the home screen and tap Settings .


Tap Face recognition name labels and tap the toggle to turn the labels on or off for your device.