When you get a call, you get a notification that you can use to accept or decline it. The notifications appear on the devices that you use for Webex App, such as your computer, mobile phone, or desk phone. And if you use more than one, you can answer or decline the call from whichever device you prefer.

If you're set up with Webex Calling or your calling is hosted by a service provider, and you decline a call on one device, the call may continue to ring on your other devices. The call will eventually be sent to your voicemail, if you have voicemail set up.
1 | When you get an incoming call notification, choose the option that best suits you at the time:
If you're connected to a Cisco headset, you can also answer or decline the call from the headset. For more information, see Make and Answer Calls using the Cisco Headset 730 or Use Your Cisco Headset 500 Series. If you're set up with Unified CM and you answer the call on your desk phone with video support, you can see the person's screen share on your phone. If your phone doesn't support video, you can see the shared screen on your desktop app. |
1 | Tap Accept when you’re ready to answer the call or Decline if you're not. | ||
2 | If your device is locked, swipe right from the lock screen to answer the call.
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3 | When you answer a call, your earpiece is used for audio. To switch to your speaker, tap | ||
4 | To answer every call using your speaker, tap your profile picture, select and then turn on Answer calls with speaker on. |
When you answer a Webex App call you'll have the option of answering the call with video or with audio only. If your screen is locked, unlock the screen before you answer the call.
1 | Tap | ||
2 | Tap
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1 | Click |